| Part I: Foundations |
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1
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Welcome and Overview
Lean Thinking |
Course Syllabus and Expectations
Class Experience with Lean/Six Sigma
Historical Perspective on Lean/Six Sigma
Lean Thinking (PDF)
Mass and Lean in Historical Context
Exercises (Seven Wastes, 5S's, Work Cell Redesign)
Value Stream Maps and Knowledge-Driven Continuous Improvement (PDCA)
Infrastructure, Stability, Flow and Pull |
Prof. Joel Cutcher-Gershenfeld |
| 2 |
Six Sigma Principles
Systems Change Principles |
Six Sigma Principles (PDF)
Variance and Variance Reduction
DMIAC Process - y=f(x)
Six Sigma Measurement Tools
Systems Change Principles (PDF)
Stakeholders and Systems
OD Roles
Strategy, Structure and Process
"Top-Down" and "Bottom-Up" Change
Socio-Technical Dynamics (PDF) |
Prof. Joel Cutcher-Gershenfeld |
| 3 |
"Pre-Stability" Considerations |
"Brownfield"/"Greenfield" Contrast (PDF)
Active and Passive Opposition to Lean/Six Sigma (PDF)
Inadequate or Missing "Social Infrastructure" - Forums, Capabilities, Relationships |
Prof. Joel Cutcher-Gershenfeld |
| Part II: Stability |
| 4 |
Team-Based, Knowledge-Driven Work Systems |
Team/Work Group Structure and Roles - Socio-Tech vs Lean Teams (PDF)
"Front-Line Leadership Capability and Motivation" by Craig Abler and Thomas Neal (PDF)
Knowledge-Driven Work (PDF) |
Prof. Joel Cutcher-Gershenfeld
Craig Abler and Thomas Neal
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| 5 |
Manufacturing Stakeholder Alignment |
Support Function Alignment (PDF)
"Supply Chain Alignment" by Kevin Lennox and Dave Penake (PDF)
Union-Management Partnership (PDF - 1.7 MB) |
Prof. Joel Cutcher-Gershenfeld
Kevin Lennox and Dave Penake
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| 6 |
In-Station Process Control and Standardized Work |
"Standardized Work" by Jessica Dolak and Ben Lathrop (PDF)
Statistical Process Control and "Control Points"
Andon Response Systems
"PDCA and Control Point Improvement Processes" by Jeremy Weinstein and Steve Vasovski (PDF) |
Jessica Dolak and Ben Lathrop
Jeremy Weinstein and Steve Vasovski |
| 7 |
Total Productive Maintenance and Standardized Support |
5S's and Waste Walks
"Preventive Maintenance Principles" by Scott Couzens and Scott Hiroshige (PDF)
Lean Machine Tooling
Maintenance/Skilled Trades Work Groups |
Scott Couzens and Scott Hiroshige |
| Part III: Flow |
| 8 |
Value Streams |
"Assembly Operations - Takt Time" by Colin Ducharme and Todd Ruddick (PDF)
"Machining Operations - Cycle Time" by Tamboura Gaskins and Sean Holly (PDF)
"Continuous Flow Operations" by Bret Awbrey and Jacob Silber (PDF)
Engineering Design Operations Service Operations - Cycle Time
"Sustainability and Lean/Six Sigma" by Todd Robinson and Kerry Person (PDF - 1.0 MB)
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Colin Ducharme and Todd Ruddick
Tamboura Gaskins and Sean Holly
Bret Awbrey and Jacob Silber
Neil Bar, Todd Robinson and Kerry Person |
| 9 |
Material Flow |
Kanban/Supply Chain Sequencing
"Presentation of Parts and Parts Marketplace" by Min Shao and Jason Kary (PDF)
"Hejunka/Product Leveling" by Amy Reyner and Kweku Fleming (PDF)
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Min Shao and Jason Kary
Amy Reyner and Kweku Fleming |
| 10 |
Knowledge and Information Flow |
"Kaizen-Teian Improvement Systems" by Yue Cathy Chang and Johnson Wu (PDF)
"Hoshin Planning/Policy Deployment" by Ian MacDonald and Howard Shen (PDF - 1.7 MB)
Enterprise Resource Planning Tools
Design for Manufacture
"Performance Metric Feedback" by Krishnan Raghunathan and Linsey Rubenstein (PDF) |
Yue Cathy Chang and Johnson Wu
Ian MacDonald and Howard Shen
Krishnan Raghunathan and Linsey Rubenstein |
| Part IV: Pull |
| 11 |
Customer "Pull" Systems
Auto Industry |
Forecast "Push," Customer "Pull," and Hybrid Models by Bruce Pan and Nicholas Svensson (PDF)
The Three-Day Car |
Bruce Pan and Nicholas Svensson |
| 12 |
Aerospace Industry
Customer Support Operations |
Low Volume and High Complexity in Defense Aerospace
Fujitsu "Sense and Respond" Customer Support System |
Prof. Joel Cutcher-Gershenfeld |
| Part V: Enterprise |
| 13 |
Transitions from "Pre-Stability" to Stability to Flow to Pull (#13), and Lean Enterprise Alignment Principles (#14) |
Within-Function and Cross-Functional Challenges in the Transitions from "Pre-Stability" to Stability to Flow to Pull
Lean Enterprise Alignment (PDF)
Enterprise Structure and Alignment
Value Identification, Value Proposition and Value Delivery in the Enterprise Context
Concluding Course Overview
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Prof. Joel Cutcher-Gershenfeld |
| 14 |
Ready, Set, Go |
LFM Alumni Panel |
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| 15 |
Lean Simulation |
A Simulation Exercise Designed to Illustrate Lean Principles in Manufacturing Operations (PDF 1 of 4 - 1.2 MB) (PDF 2 of 4 - 1.3 MB) (PDF 3 of 4 - 1.4 MB) (PDF 4 of 4 - 1.7 MB) |
Prof. Joel Cutcher-Gershenfeld |