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1 |
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The Strategic Importance of HR |
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O'Reilly III, Charles A. "Southwest Airlines: Using Human Resources for Competitive Advantage (A)." Stanford Case No. HR-1A. Stanford, CA: Stanford Graduate School of Business, 1995.
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Pfeffer, Jeffrey. The Human Equation: Building Profits by Putting People First. Boston, MA: Harvard Business School Press, 1998, chapters 1 and 2. |
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2 |
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Strategic Execution and Economic Value: Internal and External Alignment |
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Heckscher, Charles C. and Philip Holland. "Portman Hotel Co." Harvard Case No. 9-489-104. Boston, MA: Harvard Business School, 1989.
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3 |
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Work Systems |
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O'Reilly III, Charles A. "New United Motors Manufacturing, Inc (NUMMI)." Stanford, CA: Stanford Case No. HR-11. Stanford Graduate School of Business, 1998.
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Optional Reading:
Rubinstein, Saul R., and Thomas A. Kochan. Learning from Saturn: Possibilities for Corporate Governance and Employee Relations. Ithaca, NY: Cornell University/ILR Press, 2001. |
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4 |
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The Role of the HR Function |
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Ulrich, Dave. Human Resource Champions: The Next Agenda for Adding Value and Delivering Results. Boston, MA: Harvard Business School Press, 1998, pp. 23-31 and 231-254. |
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5 |
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Self-Managed Teams |
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Hill, Linda A. "Slade Plating Department." Harvard Business Case No. 9-496-018. Boston, MA: Harvard Business School, 1995.
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Wageman, Ruth. "Critical Success Factors for Creating Superb Self-Managing Teams." Organizational Dynamics. Summer 1997, pp. 49-61. |
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6 |
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Participation and Involvement |
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Film: Breakdown at Eastern Airlines |
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Pfeffer, Jeffrey. "Can You Manage With Unions." Chap. 8 in The Human Equation: Building Profits by Putting People First. 2000, pp. 225-251. |
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7 |
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Training and Development |
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Heskett, James L. "ServiceMaster Industries, Inc." Harvard Business Case No. 9-388-064. Boston, MA: Harvard Business School, 1988.
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8 |
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Culture |
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Burton, M. Diane, Thomas J. DeLong and Katherine Lawrence. "Morgan Stanley: Becoming a 'One-Firm Firm'." Harvard Business Case No. 9-400-043. Boston, MA: Harvard Business School, 2000.
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Kaplan, R. S., and D. P. Norton. "Linking the Balanced Scorecard to Strategy." California Management Review 39, no.1, Fall 1996. |
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9 |
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Performance Appraisal |
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Burton, M. Diane. "The Firmwide 360-degree Performance Evaluation Process at Morgan Stanley." Harvard Business Case No. 9-498-053. Boston, MA:Harvard Business School, 1998.
Burton, M. Diane. "Rob Parson at Morgan Stanley." Harvard Business Case No. 9-498-054. Boston, MA: Harvard Business School, 1998.
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10 |
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Diversity |
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The Case of the Part-time Partner. |
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Thomas, David A., and Robin J. Ely. "Making Differences Matter: A New Paradigm for Managing Diversity." Boston, MA: Harvard Business Review, September-October 1996, pp. 80-90. |
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11 |
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Information Sharing |
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Hanson, Kirk O. and David Bollier. "Jack Stack" (A) and (B). Harvard Business Case No. 9-993-009 and 9-993-010. Boston, MA: Harvard Business School, 1993.
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Case, John. "Opening the Books." Boston, MA: Harvard Business Review, March-April 1997, pp. 118-127. Reprint No. 97201. |
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12 |
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Benefits |
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The SAS Institute: A Different Approach to Incentives and People Management Practices in the Software Industry, Stanford Case #HR-6. |
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Pfeffer, Jeffrey. "Six Dangerous Myths About Pay." Boston, MA: Harvard Business Review, May-June 1998, pp. 109-119. |
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13 |
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Compensation Systems |
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Baker, George P. and Karin B. Monsler. "Visionary Design Systems: Are Incentives Enough?" Harvard Business Case No. 9-495-011. Boston, MA: Harvard Business School, 1995.
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14 |
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Pay for Performance |
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Hall, Brian, Carleen Madigan and Edward Lazear. "Performance Pay at Safelite Auto Glass (A)." Harvard Business Case No. 9-800-291. Boston, MA: Harvard Business School, 2001.
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15 |
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Non-Profit Management |
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The John Snow Institute. |
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16 |
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Managing Service Workers |
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DeLong, Thomas J. and Vineeta Vijayaraghavan. "Harrah's Entertainment, Inc.: Rewarding Our People." Harvard Business Case No. 9-403-008. Boston, MA: Harvard Business School, 2003.
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17 |
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Alignment and Motivation |
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Nordstrom Department Store. Center for Human Resources, Wharton School of the University of Pennsylvania. |
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Simons, Robert. "Control in an Age of Empowerment." Boston, MA: Harvard Business Review, March 1995. Reprint No. 95211.
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18 |
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Review & Wrap-up |
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