Lecture Notes
lect19.pdf
Description:
This resource includes information on overbooking terminology and relationships, evolution of airline overbooking models, costs of denied boardings and spoilage, and customer service and goodwill issues.
Resource Type:
Lecture Notes
pdf
176 kB
lect19.pdf
Course Info
Instructor
As Taught In
Spring
2006
Level
Learning Resource Types
notes
Lecture Notes
