HST.S14 | Spring 2012 | Graduate, Undergraduate

Health Information Systems to Improve Quality of Care in Resource-Poor Settings

Lecture Videos and Slides

8. What is Quality and Why Should We Measure It?

Topic: Evaluating process and outcome metrics in the context of quality; or, what is quality and why should we bother to measure it?

Instructor: Lisa Hirschhorn, Harvard Medical School and clinical advisor for JSI Research and Training Institute

Lecture slides (PDF)

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