Text and Materials


Amazon logo Munter, Mary. Guide to Managerial Communication. 7th ed. Upper Saddle River, NJ: Prentice Hall, 2005. ISBN: 0131467042.

Amazon logo Harvey, Gordon. Writing with Sources: A Guide for Students. Indianapolis, IN: Hackett Publishing, 1998. ISBN: 0872204340.


Amazon logo Williams, Joseph. Style: Toward Clarity and Grace. Chicago, IL: University of Chicago Press, 1995. ISBN: 0226899152.

Amazon logo Kessler, Lauren, and Duncan McDonald. When Words Collide: A Media Writer's Guide to Grammar and Style. Belmont, CA: Wadsworth Publishing, 1999. ISBN: 0534561330.

Amazon logo Zelazny, Gene. Say It with Charts: The Executives Guide to Visual Communication. New York, NY: McGraw-Hill, 2001. ISBN: 007136997X.

Brent, Douglas. "Indirect Structure and Reader Response." The Journal of Business Communication 22, no. 2 (Spring 1985): 5-8.

Daly, John, and Isa Engleberg. "Coping with Stagefright." Harvard Management Communication Letter 2, no. 6 (June 1999): 1-4.

"Handling Q&A: The Five Kinds of Listening." Harvard Communications Update (February 1999): 6-7.

Von Hoffman, Constantine. "Getting the Most from Presentation Software." Harvard Management Communication Letter 2, no. 6 (June 1999): 7-8.

Barnes, Louis. "Managing Interpersonal Feedback." Harvard Business School Case. Cambridge, MA. 1989. Case No. 9-483-027.

Swift, Marvin H. "Clear Writing Means Clear Thinking Means." Harvard Business Review (January-February, 1973). Cambridge, MA. (Now also a Harvard Business School Case, No. 73111.)

Readings by Lecture Session

All readings listed in the table below are from Munter.

1 Introduction to Course
Strategy and Structure
Munter, Mary. "Introduction." pp. 2-17, 159.
2 Strategy and Structure (cont.) Munter, Mary. pp. 18-25, 29-33.
3 Presentations Munter, Mary. pp. 86-96, 102-103, 138-151.
4 Presentations (cont.) Munter, Mary. pp. 108-137.
5 Listening/Giving and Receiving Feedback Munter, Mary. pp. 152-155.
6 Writing Munter, Mary. pp. 35-45, 51-68.
7 Writing (cont.) Munter, Mary. pp. 69-85, 166-178.
8 Persuasion  
9 Effective Teamwork Munter, Mary. pp. 97-101.
10 Team Meeting  
11 Cover Letters Munter, Mary. pp. 161-165.
12 Interviewing  
13 Team Meeting  
14 Individual Conferences/Team Meetings  
15 Individual Conferences/ Team Meetings (cont.)  
16 Intercultural Communication  
17 Intercultural Communication (cont.)  
18 Report Writing Munter, Mary. pp. 48-49, 160.
19 Media Relations: "Wildebeest" Case Munter, Mary. pp. 106- 107.
20 Electronic Media Munter, Mary. pp. 26-28, 46-47, 104-105.
21 Annual 15.279 Business Lunch at the Royal East  
22 Review of Strategic Communication: "Sunk in Sacramento" Case  
23 "Sunk in Sacramento" (cont.)  
24 Presentation on Reports  
25 Presentation on Reports (cont.)  
26 Presentation on Reports (cont.)  
27 Course Wrap-Up