The Theory of Operations Management
As taught in: Spring 2004
By focusing their operations directly on customers, some manufacturing businesses have gained competitive advantages. (Image courtesy of Ede Bittle, EDE.DESiGN.)
Instructors:
Prof. Jérémie Gallien
MIT Course Number:
15.764
Level:
Course Features
Course Highlights
The classes include student presentations of different research papers, which lead into group discussions. Readings are drawn from a range of classical and recent research papers.
Course Description
The doctoral seminar 15.764 focuses on theoretical work for studying operations planning and control problems. This term's special topic, "Customer-Driven Operations," considers how a number of companies have succeeded in focusing their operation systems on the customer. The class reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies. Students will read and present research papers on topics such as distribution systems, short life-cycle product management, and forecast evolution models.
This MIT OpenCourseWare site is dedicated to the memory of Bhuwan Singh, a member of the class.
*Some translations represent previous versions of courses.
