Prof. Lawrence Susskind
This course investigates social conflict and distributional disputes in the public sector. While theoretical aspects of conflict are considered, the focus of the class is on the practice of dispute resolution. Comparisons between unassisted and assisted negotiation are reviewed along with the techniques of facilitation and mediation.
Susskind, Lawrence. 11.255 Negotiation and Dispute Resolution in the Public Sector, Spring 2005. (MIT OpenCourseWare: Massachusetts Institute of Technology), http://ocw.mit.edu/courses/urban-studies-and-planning/11-255-negotiation-and-dispute-resolution-in-the-public-sector-spring-2005 (Accessed). License: Creative Commons BY-NC-SA