WEBVTT

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[MUSIC PLAYING]

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CEASAR MCDOWELL: The people
who are living in cities

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represent a complexity
of the human experience

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that we've never
organized around.

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If you have a democracy,
and you need your public

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to be able to be
engaged, you need

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to have a system for doing that.

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We actually don't have one
for that kind of public.

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[MUSIC PLAYING]

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SARAH HANSEN: Today
on the podcast,

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we're exploring the world of
civic design and re-imagining

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what public engagement in
demographically complex

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communities might look like.

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[MUSIC PLAYING]

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CEASAR MCDOWELL: There
are no complete solutions.

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You have to learn
how to make decisions

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in the midst of ambiguity,
which means, for you internally,

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you have to have your own
dialogue with yourself.

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[MUSIC PLAYING]

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SARAH HANSEN: I'm your
host, Sarah Hansen.

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In this episode, I'm talking
with an MIT professor

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who bravely navigates
along the deepest

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rifts in our public
discourse, and who

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works with students and
communities alike to step

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consciously into these spaces.

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My guest today is
Professor Ceasar McDowell,

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who teaches course 11.312,
Engaging Community.

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But before we get
into our conversation,

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we wanted to pause to
remember that so many

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of our OCW team members,
and probably many of you,

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have lost people that they
love over this past year.

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And so we're dedicating this
last episode of Season 2

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to all of our loved ones,
and to all of yours,

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and to all of those who
carry their light forward.

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Professor McDowell
approaches his work

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with community engagement
like it's an art form.

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In fact, he's built an
entire design framework

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for practitioners to shape and
facilitate these engagements.

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But before we get
into all of that,

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we need to understand
the main problem

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his work seeks to address,
his why, if you will.

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CEASAR MCDOWELL:
Things are actually

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changing in this country.

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Our populations are changing.

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And right now, in
cities, I think

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we're just seeing that more
pronounced than anywhere else.

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Right?

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That the people who
are living in cities

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just happen to represent a
complexity of human experience

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that we've never
organized around.

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And if you have a democracy,
and you need your public

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to be able to be
engaged, you need

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to have a system for doing that.

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We actually don't have one
for that kind of public.

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SARAH HANSEN: A lot of Professor
McDowell's course and work

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center around the
idea of democracy.

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But in this episode, when
we talk about democracy,

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we're not talking about
elections and voting.

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When Professor McDowell
speaks of democracy,

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he's talking about the
engagement, the communities,

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the conversations, the processes
that we have as a public

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to come together
and make decisions.

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And a lot of these processes
that we traditionally

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consider democracy in action
are a little outdated.

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CEASAR MCDOWELL:
I'll tell you what

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I mean by we don't
have a democracy that

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works for who we are.

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I'll give you an example of
how we hold on to something

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as a way of thinking about
democracy that does not

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serve us well right now.

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You can go back to the
founding of the country.

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And you look at the
original colonies.

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They weren't the
original colonies,

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the people came and
occupied the land

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and created these opportunities
for themselves here.

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And if you look at those,
they created this thing

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that we hold as a
myth today, which

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is this thing of the New
England town meeting, town hall.

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But if we're really serious
about looking at that,

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there were some things that
were very true about that.

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It was mostly open to men
who were property owners.

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Most of these people who
were men and property owners

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lived in enclaves that
shared a religious belief.

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OK?

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So you take that as a core, and
you then build your processes

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around that core that allow
you to come to decisions.

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Over time, what we've
been doing is saying,

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well, we don't want
to be that exclusive.

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We want to let a
few more people in.

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So we modify that
a little bit more.

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And over time, that's
what we've been doing.

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We've been modifying it
more, modifying it more.

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And then you get to something
like the presidential debates.

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And what do we have?

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What do we say is the
way we let the public

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into this conversation?

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These televised town halls, they
have no reality or connection

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to the complexity of who we are.

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But we hold on to
them as our evidence

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that we are doing and engaging
the public around a dialogue.

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So this is what I mean
is we don't have it.

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We actually don't have a
functioning infrastructure

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for democracy, given the
complexity of who we are.

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So that's what I mean by that.

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It's not just about voting.

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It's the infrastructure
that allows

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people to do the work that
the public has to do in order

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for democracy to function.

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SARAH HANSEN: The
new infrastructure

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Professor McDowell
is talking about

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here involves a shift away
from the more traditional forms

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of civic engagement
and participation.

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Professor McDowell's
way involves

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looking at a given situation
from multiple perspectives,

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and then spending time to
reflect on our own values

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and the needs of our community.

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CEASAR MCDOWELL: At
one point in my life,

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I lived in Alaska way up
above the Arctic Circle.

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I was associate superintendent
of a new school system there

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that was the size of
the State of Indiana.

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It had 100 villages,
5,000 people, no roads.

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OK?

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So that's the context,
predominantly Inupiat.

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And there was this one
instance in the village where

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we had a teacher who was
actually not performing

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very well in the school.

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And we were really concerned.

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The principal was concerned.

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We were concerned.

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And the teacher was Anglo in
this predominantly Inupiat

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village.

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And we had decided to remove
the teacher, because this

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was the best thing for the kids,
just wasn't performing well.

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And there was a
meeting in the village,

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where we talked about that.

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And there was a
lot of resistance.

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And so the
superintendent asked me

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to go and try to find
out what's going on.

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And so I went, in these little
villages you could do it.

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I talked to almost everyone.

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[LAUGHS]

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I talked to a lot of
people in the village.

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And here's what was happening.

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The school was saying, this
person is not a good teacher.

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And people were saying, this
person is a good teacher.

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And we couldn't reconcile.

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But what we learned, when we
started to talk to people,

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is that we were evaluating the
teacher in very different ways.

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Inside the school, the
good was really applied--

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For the school
system, the good was

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applied to how well
is this person taking

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care of the educational
needs of the children.

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For some of the people in the
community, teacher was a role.

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Good was the value
to the community.

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She was good for the community
because of other functions

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she played in the community.

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And so we had this totally
different use of language.

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And they knew that if she
wasn't there as a teacher,

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she wouldn't be there.

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Because she'd have to leave.

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And so other values to the
community would be lost.

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That kind of perspective
taking, I think, is so required.

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And as we find ways to
bring people together,

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we have to start to
construct mechanisms

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that allow people to do
that kind of reflection

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and that kind of perspective
taking in relationship

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to the other.

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SARAH HANSEN: One of the
challenges of getting people

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to practice tuning into
different perspectives

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is a physical one.

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In our current
political climate,

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how do we even get people
with different perspectives

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in the same room?

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CEASAR MCDOWELL: So
we start this campaign

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where we're testing out now.

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It's called America's
Path Forward.

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In the campaign, we're
actually reaching out

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to people in the public.

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And we're asking them to do one
thing, actually, two things.

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One is to donate
the question they

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have about the future of
America and the experience

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of their life that led
them to their question.

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And then what we do
is we bring people

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who have similar questions,
and sometimes not,

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into small conversations.

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In those conversations,
all people

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are doing is sharing a question,
sharing their experience.

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And what people
find is, one, when

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they go into these
rooms with people

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who have similar
questions, they're

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surprised at who's in the room.

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Because the thing that
they hold as what's theirs,

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they're realizing that's
a different set of people

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who actually hold this too.

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And then when they have
different experiences,

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they're beginning
to realize, oh,

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this question manifests itself
in totally different ways.

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Right?

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It's the same question,
but it's living out

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differently in our society.

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And for me, this
is a way of helping

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the public build its own kind
of reflection and connection

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to others.

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And what we try to
get people to do

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at the end of
these conversations

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is to say, if you could
reframe this question so

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that if it was addressed,
it would more likely attend

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to the different ways
you are experiencing,

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how would you
reframe the question?

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Just getting people to
start and think that way,

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holding the public as
curious intellectual beings,

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and encouraging them in that,
to say, yes, this is hard work.

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And yes, you can do it.

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SARAH HANSEN: Professor
McDowell has worked with a team

00:09:51.930 --> 00:09:55.530 align:middle line:84%
to create a tool for having
better public conversations.

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The tool is called the
Civic Design Framework.

00:09:58.290 --> 00:10:00.030 align:middle line:84%
I was curious about
how the design

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element fits into this kind
of community engagement work.

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CEASAR MCDOWELL: Yeah.

00:10:03.780 --> 00:10:06.630 align:middle line:84%
So when I think about community
engagement and design,

00:10:06.630 --> 00:10:08.130 align:middle line:84%
the reason I put
those two together

00:10:08.130 --> 00:10:11.880 align:middle line:84%
is to talk about the
purposefulness of how we go out

00:10:11.880 --> 00:10:14.580 align:middle line:84%
in the world and create
engagement processes.

00:10:14.580 --> 00:10:18.180 align:middle line:84%
And that they actually are
designed and can be designed.

00:10:18.180 --> 00:10:22.050 align:middle line:84%
The main thing I'm trying to get
people to pay attention to is,

00:10:22.050 --> 00:10:25.320 align:middle line:84%
when you're putting together
an engagement process,

00:10:25.320 --> 00:10:28.260 align:middle line:84%
you have the ability
to construct it

00:10:28.260 --> 00:10:30.953 align:middle line:84%
for certain kinds of
outcomes and processes

00:10:30.953 --> 00:10:33.120 align:middle line:84%
that you want to have happen
and the connections you

00:10:33.120 --> 00:10:33.953 align:middle line:90%
want to have happen.

00:10:33.953 --> 00:10:36.430 align:middle line:84%
And therefore, that's
a design challenge.

00:10:36.430 --> 00:10:38.430 align:middle line:84%
Given the population you
work with and the issue

00:10:38.430 --> 00:10:39.930 align:middle line:84%
you're going out
to the public with,

00:10:39.930 --> 00:10:43.410 align:middle line:90%
how then do you construct that?

00:10:43.410 --> 00:10:46.500 align:middle line:84%
The sets of things that can
happen, so that they actually

00:10:46.500 --> 00:10:52.140 align:middle line:84%
allow you to bring people, not
just closer together, but also,

00:10:52.140 --> 00:10:54.210 align:middle line:84%
what I like to say is
help people, the public,

00:10:54.210 --> 00:10:57.758 align:middle line:90%
build its muscle for democracy.

00:10:57.758 --> 00:11:00.050 align:middle line:84%
SARAH HANSEN: The Civic Design
Framework gives us a way

00:11:00.050 --> 00:11:02.420 align:middle line:84%
into these conversations
that are central to having

00:11:02.420 --> 00:11:04.580 align:middle line:90%
a truly functional democracy.

00:11:04.580 --> 00:11:06.470 align:middle line:84%
Professor McDowell
teaches the framework

00:11:06.470 --> 00:11:10.490 align:middle line:84%
to students in 11.312,
Engaging Community.

00:11:10.490 --> 00:11:13.490 align:middle line:84%
CEASAR MCDOWELL: We, really,
use the Civic Design Framework

00:11:13.490 --> 00:11:17.360 align:middle line:84%
as a tool for organizing
thinking and projects.

00:11:17.360 --> 00:11:20.790 align:middle line:84%
And the framework really
has two components to it.

00:11:20.790 --> 00:11:23.000 align:middle line:84%
It's based on the
notion that part

00:11:23.000 --> 00:11:25.760 align:middle line:84%
of the issue of
bringing the public

00:11:25.760 --> 00:11:29.000 align:middle line:84%
into any engagement
process is we're not

00:11:29.000 --> 00:11:33.103 align:middle line:84%
clear about what conversation
we're inviting them into.

00:11:33.103 --> 00:11:35.270 align:middle line:84%
Our problem with our public
discourse and engagement

00:11:35.270 --> 00:11:37.940 align:middle line:84%
process is we often invite
people into one conversation.

00:11:37.940 --> 00:11:39.560 align:middle line:84%
And then when they
get in the room,

00:11:39.560 --> 00:11:41.550 align:middle line:90%
we set them up for another.

00:11:41.550 --> 00:11:44.840 align:middle line:84%
So we will say to them,
tell them, imagine

00:11:44.840 --> 00:11:46.940 align:middle line:90%
a new Sarasota, Florida.

00:11:46.940 --> 00:11:51.410 align:middle line:84%
And you go into the room, and
you have three choices to make.

00:11:51.410 --> 00:11:53.690 align:middle line:84%
So basically, you've
set people up.

00:11:53.690 --> 00:11:58.340 align:middle line:84%
And no wonder people
are really dissatisfied.

00:11:58.340 --> 00:12:00.650 align:middle line:84%
The other thing why
it's important to know

00:12:00.650 --> 00:12:02.150 align:middle line:84%
which kind of
conversation you have,

00:12:02.150 --> 00:12:05.240 align:middle line:84%
is that they each require
something different.

00:12:05.240 --> 00:12:07.700 align:middle line:84%
If you want to be in a framing
conversation with someone,

00:12:07.700 --> 00:12:09.200 align:middle line:90%
that's totally different.

00:12:09.200 --> 00:12:12.860 align:middle line:84%
You're using really different
cognitive structures

00:12:12.860 --> 00:12:15.615 align:middle line:84%
than if you're in
the ideation process.

00:12:15.615 --> 00:12:17.240 align:middle line:84%
Because in the ideation
process, you're

00:12:17.240 --> 00:12:19.920 align:middle line:90%
trying to ignite imagination.

00:12:19.920 --> 00:12:21.470 align:middle line:84%
In a framing
conversation, you're

00:12:21.470 --> 00:12:23.840 align:middle line:84%
really trying to
deeply understand

00:12:23.840 --> 00:12:26.100 align:middle line:84%
experience and what's
happening in the world.

00:12:26.100 --> 00:12:27.772 align:middle line:90%
So those are very different.

00:12:27.772 --> 00:12:29.855 align:middle line:84%
And so if you don't know
what kind of conversation

00:12:29.855 --> 00:12:31.670 align:middle line:84%
you want to have
in public, you're

00:12:31.670 --> 00:12:35.200 align:middle line:84%
not going to design
it the right way.

00:12:35.200 --> 00:12:36.700 align:middle line:84%
SARAH HANSEN: What's
really exciting

00:12:36.700 --> 00:12:39.070 align:middle line:84%
about Professor
McDowell's class is

00:12:39.070 --> 00:12:41.740 align:middle line:84%
that he doesn't just teach the
theory of this Civic Design

00:12:41.740 --> 00:12:42.580 align:middle line:90%
Framework.

00:12:42.580 --> 00:12:45.790 align:middle line:84%
Students are also invited to
bring forward actual cases

00:12:45.790 --> 00:12:47.770 align:middle line:84%
from the communities with
which they're already

00:12:47.770 --> 00:12:50.140 align:middle line:84%
engaging, where they
can implement the design

00:12:50.140 --> 00:12:52.700 align:middle line:90%
framework in real life.

00:12:52.700 --> 00:12:54.560 align:middle line:84%
CEASAR MCDOWELL: I
always try to generate

00:12:54.560 --> 00:12:57.470 align:middle line:84%
this opportunity
for students to say,

00:12:57.470 --> 00:12:59.660 align:middle line:84%
here are the things
we want to work on.

00:12:59.660 --> 00:13:02.840 align:middle line:84%
And then to negotiate among
themselves which ones they

00:13:02.840 --> 00:13:04.970 align:middle line:90%
really want to move forward on.

00:13:04.970 --> 00:13:08.570 align:middle line:84%
We did one in Mexico, and that
one, it's actually interesting.

00:13:08.570 --> 00:13:11.270 align:middle line:84%
It was a former alum
of our department

00:13:11.270 --> 00:13:16.220 align:middle line:84%
who had just stepped into this
major role in a new government

00:13:16.220 --> 00:13:18.660 align:middle line:90%
in a town in Mexico.

00:13:18.660 --> 00:13:23.400 align:middle line:84%
And they had got there through
a popular, all grassroot

00:13:23.400 --> 00:13:24.030 align:middle line:90%
campaign.

00:13:24.030 --> 00:13:25.447 align:middle line:84%
And now they wanted
to figure out,

00:13:25.447 --> 00:13:27.855 align:middle line:84%
how do we carry that
into a structure,

00:13:27.855 --> 00:13:29.850 align:middle line:84%
into governance,
that actually allows

00:13:29.850 --> 00:13:31.710 align:middle line:90%
to keep the public involved?

00:13:31.710 --> 00:13:33.405 align:middle line:84%
And so the class was
really helping them

00:13:33.405 --> 00:13:34.300 align:middle line:90%
through that design.

00:13:34.300 --> 00:13:38.867 align:middle line:84%
So it's always that some
problem, some place,

00:13:38.867 --> 00:13:40.950 align:middle line:84%
where people are trying
to figure out how we broad

00:13:40.950 --> 00:13:43.938 align:middle line:84%
and diversify how they're
engaging with the public.

00:13:43.938 --> 00:13:45.945 align:middle line:90%
[MUSIC PLAYING]

00:13:45.945 --> 00:13:48.070 align:middle line:84%
SARAH HANSEN: One of the
realities of collaborating

00:13:48.070 --> 00:13:50.230 align:middle line:84%
with real people
in real communities

00:13:50.230 --> 00:13:52.450 align:middle line:84%
is that practitioners
often find themselves

00:13:52.450 --> 00:13:55.540 align:middle line:84%
in situations where
solutions are complicated

00:13:55.540 --> 00:13:57.850 align:middle line:90%
and, sometimes, not complete.

00:13:57.850 --> 00:14:00.700 align:middle line:84%
Professor McDowell offered
some important words of wisdom

00:14:00.700 --> 00:14:03.015 align:middle line:84%
for practitioners
new to field work.

00:14:03.015 --> 00:14:05.140 align:middle line:84%
CEASAR MCDOWELL: I think
it's not just this course,

00:14:05.140 --> 00:14:07.770 align:middle line:84%
but in any real
practice-based course,

00:14:07.770 --> 00:14:09.920 align:middle line:84%
that puts you out
into the field.

00:14:09.920 --> 00:14:12.530 align:middle line:84%
There are a couple of things
that you have to contend with.

00:14:12.530 --> 00:14:15.320 align:middle line:84%
One, there are no
complete solutions.

00:14:15.320 --> 00:14:18.420 align:middle line:90%


00:14:18.420 --> 00:14:20.600 align:middle line:84%
You have to learn
how to make decisions

00:14:20.600 --> 00:14:22.110 align:middle line:90%
in the midst of ambiguity.

00:14:22.110 --> 00:14:24.470 align:middle line:84%
You just, you have
to do it, which

00:14:24.470 --> 00:14:26.540 align:middle line:84%
means, for you
internally, you have

00:14:26.540 --> 00:14:32.030 align:middle line:84%
to have your own
dialogue with yourself

00:14:32.030 --> 00:14:34.490 align:middle line:84%
to understand how you're
holding onto the things

00:14:34.490 --> 00:14:35.630 align:middle line:90%
that you believe.

00:14:35.630 --> 00:14:39.390 align:middle line:84%
Even if you're not able
to really achieve them,

00:14:39.390 --> 00:14:42.050 align:middle line:84%
within the midst of any one
project or any one initiative,

00:14:42.050 --> 00:14:45.770 align:middle line:84%
but you're still not
letting it get to you.

00:14:45.770 --> 00:14:47.900 align:middle line:84%
And one of the ways
we talk about this

00:14:47.900 --> 00:14:50.810 align:middle line:84%
is I make a real
distinction in our class

00:14:50.810 --> 00:14:53.520 align:middle line:90%
around how we talk about things.

00:14:53.520 --> 00:14:56.420 align:middle line:84%
So for example, in
our society, we're

00:14:56.420 --> 00:14:57.935 align:middle line:84%
really good at
what I would say is

00:14:57.935 --> 00:15:01.250 align:middle line:84%
this kind of language of
evaluation, how well something

00:15:01.250 --> 00:15:01.850 align:middle line:90%
is or not.

00:15:01.850 --> 00:15:04.190 align:middle line:84%
And we're also good at
language of critique which

00:15:04.190 --> 00:15:05.760 align:middle line:90%
is different than evaluation.

00:15:05.760 --> 00:15:09.870 align:middle line:84%
And we're really good at
this language of possibility.

00:15:09.870 --> 00:15:11.720 align:middle line:90%
We're looking into the future.

00:15:11.720 --> 00:15:14.090 align:middle line:84%
What we're not really
good at is talking

00:15:14.090 --> 00:15:18.170 align:middle line:84%
about the reality, what I call
the language of transition.

00:15:18.170 --> 00:15:22.010 align:middle line:84%
And the reality is we
have things we want to do.

00:15:22.010 --> 00:15:24.800 align:middle line:84%
And as we're trying to do
those things to change systems

00:15:24.800 --> 00:15:28.220 align:middle line:84%
we want to be different, we
have to support the systems

00:15:28.220 --> 00:15:29.860 align:middle line:90%
that we're trying to change.

00:15:29.860 --> 00:15:32.180 align:middle line:84%
And so we live in
this in-between space,

00:15:32.180 --> 00:15:33.615 align:middle line:90%
this space called Nepantla.

00:15:33.615 --> 00:15:34.490 align:middle line:90%
That's where we live.

00:15:34.490 --> 00:15:36.427 align:middle line:84%
And in that space,
we have to learn

00:15:36.427 --> 00:15:37.510 align:middle line:90%
how to talk to each other.

00:15:37.510 --> 00:15:39.177 align:middle line:84%
And this is why I
always use these terms

00:15:39.177 --> 00:15:40.820 align:middle line:90%
like grace and stuff like that.

00:15:40.820 --> 00:15:43.895 align:middle line:84%
Because of the recognition
that that's where you are.

00:15:43.895 --> 00:15:46.700 align:middle line:84%
So in my class, I
try to support folks

00:15:46.700 --> 00:15:51.170 align:middle line:84%
of being able to talk about
that, about what they're living

00:15:51.170 --> 00:15:53.240 align:middle line:84%
with in the middle,
what they're having

00:15:53.240 --> 00:15:56.218 align:middle line:84%
to hold onto that they don't
necessarily feel good about.

00:15:56.218 --> 00:15:58.010 align:middle line:84%
But they know they have
to do it as they're

00:15:58.010 --> 00:15:59.260 align:middle line:90%
trying to do this other thing.

00:15:59.260 --> 00:16:02.300 align:middle line:84%
And to support them through
that kind of conversation.

00:16:02.300 --> 00:16:05.120 align:middle line:84%
This is a reflection
of the transition

00:16:05.120 --> 00:16:07.290 align:middle line:84%
you're living in, and just
a recognition of that,

00:16:07.290 --> 00:16:11.090 align:middle line:84%
and honoring it, and
letting it be OK.

00:16:11.090 --> 00:16:16.240 align:middle line:84%
It's almost being able to
have a dialogue of forgiveness

00:16:16.240 --> 00:16:16.880 align:middle line:90%
with yourself.

00:16:16.880 --> 00:16:19.273 align:middle line:90%


00:16:19.273 --> 00:16:21.690 align:middle line:84%
SARAH HANSEN: I wanted to know
what these engagements look

00:16:21.690 --> 00:16:23.500 align:middle line:90%
like in practice.

00:16:23.500 --> 00:16:25.440 align:middle line:84%
So Professor McDowell
shared with me

00:16:25.440 --> 00:16:28.240 align:middle line:84%
one example that took place in
my very own city of Cambridge,

00:16:28.240 --> 00:16:29.760 align:middle line:90%
Massachusetts.

00:16:29.760 --> 00:16:32.100 align:middle line:84%
The dialogue was around
domestic violence

00:16:32.100 --> 00:16:34.830 align:middle line:84%
and how the city could
better address the issue.

00:16:34.830 --> 00:16:36.690 align:middle line:90%
And the engagement was simple.

00:16:36.690 --> 00:16:39.840 align:middle line:84%
Professor McDowell and his team
asked residents of Cambridge

00:16:39.840 --> 00:16:43.610 align:middle line:84%
to donate a question they
had about domestic violence.

00:16:43.610 --> 00:16:45.740 align:middle line:84%
CEASAR MCDOWELL: Think
about domestic violence.

00:16:45.740 --> 00:16:48.980 align:middle line:84%
That is not a
public conversation.

00:16:48.980 --> 00:16:51.740 align:middle line:84%
That's not a thing
that people talk about.

00:16:51.740 --> 00:16:54.950 align:middle line:84%
Because we have a
structure of all

00:16:54.950 --> 00:16:56.800 align:middle line:84%
you have to do is
donate a question,

00:16:56.800 --> 00:16:59.800 align:middle line:84%
a group of young people from
Cambridge Rindge and Latin

00:16:59.800 --> 00:17:02.590 align:middle line:84%
set up a booth at
Harvard Square.

00:17:02.590 --> 00:17:06.069 align:middle line:84%
They put up a board,
and they made cookies.

00:17:06.069 --> 00:17:10.089 align:middle line:84%
And they just basically had
a cookie for your question.

00:17:10.089 --> 00:17:12.520 align:middle line:84%
And people would
write their question

00:17:12.520 --> 00:17:15.810 align:middle line:84%
about domestic violence and put
it on board and get a cookie.

00:17:15.810 --> 00:17:18.970 align:middle line:84%
And then people start
having conversations

00:17:18.970 --> 00:17:24.239 align:middle line:84%
in public about what's on the
board and what they're hearing.

00:17:24.239 --> 00:17:26.364 align:middle line:84%
So you're taking something
that we don't talk about

00:17:26.364 --> 00:17:27.460 align:middle line:90%
and moving forward.

00:17:27.460 --> 00:17:28.990 align:middle line:84%
At the same time,
what we did is we

00:17:28.990 --> 00:17:31.120 align:middle line:84%
took all the questions
that came in,

00:17:31.120 --> 00:17:33.950 align:middle line:90%
printed them out very large.

00:17:33.950 --> 00:17:37.570 align:middle line:84%
And we had a space in
Cambridge that we could use,

00:17:37.570 --> 00:17:41.900 align:middle line:84%
where we put all 2,000-something
questions up on the wall.

00:17:41.900 --> 00:17:43.490 align:middle line:84%
And we created a
public event where

00:17:43.490 --> 00:17:46.790 align:middle line:84%
people would come in,
read the questions,

00:17:46.790 --> 00:17:48.320 align:middle line:84%
and sit down to
have conversations

00:17:48.320 --> 00:17:51.087 align:middle line:84%
with each other about what
they were seeing and hearing.

00:17:51.087 --> 00:17:52.670 align:middle line:84%
And then we had
people from the public

00:17:52.670 --> 00:17:54.060 align:middle line:84%
come in and say,
let's figure out,

00:17:54.060 --> 00:17:56.060 align:middle line:84%
can we organize these
questions in certain kinds

00:17:56.060 --> 00:17:57.423 align:middle line:90%
of themes and issues?

00:17:57.423 --> 00:17:59.090 align:middle line:84%
And then we had
conversation with people

00:17:59.090 --> 00:18:01.310 align:middle line:90%
about themes and issues.

00:18:01.310 --> 00:18:05.840 align:middle line:84%
So all of this is taking
something we don't talk about

00:18:05.840 --> 00:18:08.870 align:middle line:84%
and creating an opportunity
for people to do it.

00:18:08.870 --> 00:18:13.380 align:middle line:84%
Because you're, in some sense,
recognizing that everyone

00:18:13.380 --> 00:18:16.080 align:middle line:90%
has something to say about this.

00:18:16.080 --> 00:18:18.238 align:middle line:84%
But if you do it
in the right way,

00:18:18.238 --> 00:18:20.280 align:middle line:84%
you don't try to tell them
what they have to say,

00:18:20.280 --> 00:18:22.110 align:middle line:84%
or how they have
to say it, you just

00:18:22.110 --> 00:18:26.040 align:middle line:84%
create an opportunity
that equalizes voices.

00:18:26.040 --> 00:18:26.685 align:middle line:90%
People step up.

00:18:26.685 --> 00:18:29.350 align:middle line:90%


00:18:29.350 --> 00:18:32.440 align:middle line:84%
SARAH HANSEN: This idea about
equalizing voices and bringing

00:18:32.440 --> 00:18:34.450 align:middle line:84%
everyone to the
table is incredibly

00:18:34.450 --> 00:18:36.940 align:middle line:84%
important in Professor
McDowell's work.

00:18:36.940 --> 00:18:39.490 align:middle line:84%
One specific aspect of
his design framework

00:18:39.490 --> 00:18:41.710 align:middle line:90%
speaks directly to this idea.

00:18:41.710 --> 00:18:43.750 align:middle line:84%
It's built on the
notion of equity.

00:18:43.750 --> 00:18:47.095 align:middle line:84%
And it's a concept he calls
designing for the margins.

00:18:47.095 --> 00:18:48.470 align:middle line:84%
CEASAR MCDOWELL:
The reason I use

00:18:48.470 --> 00:18:50.170 align:middle line:84%
this concept of
design for the margins

00:18:50.170 --> 00:18:54.280 align:middle line:84%
is our default in
everything we do in design

00:18:54.280 --> 00:18:58.420 align:middle line:84%
is designed for the middle,
where most people are.

00:18:58.420 --> 00:19:00.310 align:middle line:84%
And we do that because
we want to scale.

00:19:00.310 --> 00:19:01.720 align:middle line:90%
We want things to grow fast.

00:19:01.720 --> 00:19:04.400 align:middle line:84%
We want to make sure we're
taking care of a lot of people.

00:19:04.400 --> 00:19:06.550 align:middle line:84%
But the thing about
when you design

00:19:06.550 --> 00:19:08.020 align:middle line:84%
for those that
are in the middle,

00:19:08.020 --> 00:19:10.450 align:middle line:84%
you're mostly
designing for people

00:19:10.450 --> 00:19:14.860 align:middle line:84%
who, more or less, can operate
within systems that are there.

00:19:14.860 --> 00:19:17.710 align:middle line:84%
And then what that ends up
doing is pushing people margins

00:19:17.710 --> 00:19:20.101 align:middle line:90%
further and further out.

00:19:20.101 --> 00:19:23.060 align:middle line:84%
And as other things
in our systems fail,

00:19:23.060 --> 00:19:26.115 align:middle line:84%
we end up putting more and
more people into that margin.

00:19:26.115 --> 00:19:28.490 align:middle line:84%
And by the margins,
I mean those who

00:19:28.490 --> 00:19:31.440 align:middle line:84%
are living with the
failures of the society.

00:19:31.440 --> 00:19:35.110 align:middle line:84%
And so if we're going
to attend to that,

00:19:35.110 --> 00:19:37.120 align:middle line:84%
and actually bring
their voices in,

00:19:37.120 --> 00:19:41.980 align:middle line:84%
we have to first design
opportunities and engagement

00:19:41.980 --> 00:19:44.650 align:middle line:84%
processes that work
for them first.

00:19:44.650 --> 00:19:47.500 align:middle line:84%
Because those in the middle
will find their way into that.

00:19:47.500 --> 00:19:50.260 align:middle line:84%
Because they have the
resources, the opportunity.

00:19:50.260 --> 00:19:52.430 align:middle line:84%
They know how to
negotiate the system.

00:19:52.430 --> 00:19:55.480 align:middle line:84%
The other thing when you
design for the margins you do

00:19:55.480 --> 00:19:58.180 align:middle line:84%
is, because they're
clearly living

00:19:58.180 --> 00:20:00.230 align:middle line:84%
with the failures
of the systems,

00:20:00.230 --> 00:20:03.400 align:middle line:84%
you're able to design around
the things that would normally

00:20:03.400 --> 00:20:05.310 align:middle line:90%
keep people out.

00:20:05.310 --> 00:20:10.852 align:middle line:84%
So it's a purposeful thing that
actually benefits more people.

00:20:10.852 --> 00:20:12.810 align:middle line:84%
If you actually do that--
and we have instances

00:20:12.810 --> 00:20:17.380 align:middle line:84%
of that in everyday life that
shows that, some physical ones,

00:20:17.380 --> 00:20:19.780 align:middle line:90%
like the curb cut.

00:20:19.780 --> 00:20:21.970 align:middle line:84%
The curb cut was a
thing that came up,

00:20:21.970 --> 00:20:26.080 align:middle line:84%
very particular movement from
the disabilities community

00:20:26.080 --> 00:20:29.050 align:middle line:84%
decades ago to
create some access,

00:20:29.050 --> 00:20:30.773 align:middle line:84%
and a lot of fights
to get it done,

00:20:30.773 --> 00:20:32.190 align:middle line:84%
but the interesting
thing about is

00:20:32.190 --> 00:20:34.750 align:middle line:84%
is you look at it now and say,
well, who benefits from that?

00:20:34.750 --> 00:20:37.900 align:middle line:84%
That's a design for a very
small population of the country.

00:20:37.900 --> 00:20:39.390 align:middle line:90%
Who benefits from it?

00:20:39.390 --> 00:20:41.020 align:middle line:90%
Who uses it?

00:20:41.020 --> 00:20:44.080 align:middle line:84%
Well, everybody that rides
a bicycle, pushes a trailer,

00:20:44.080 --> 00:20:45.492 align:middle line:90%
carries a grocery cart.

00:20:45.492 --> 00:20:46.450 align:middle line:90%
SARAH HANSEN: Stroller.

00:20:46.450 --> 00:20:47.408 align:middle line:90%
CEASAR MCDOWELL: Right?

00:20:47.408 --> 00:20:49.253 align:middle line:84%
Strollers, it's
all there, right?

00:20:49.253 --> 00:20:50.920 align:middle line:84%
But that's not what
it was designed for.

00:20:50.920 --> 00:20:53.920 align:middle line:84%
It was designed for
the margin, but yet,

00:20:53.920 --> 00:20:57.310 align:middle line:84%
all these central activities
that people are involved in

00:20:57.310 --> 00:20:59.950 align:middle line:84%
and what I would
call the middle,

00:20:59.950 --> 00:21:02.397 align:middle line:84%
are able to benefit
from that too.

00:21:02.397 --> 00:21:04.480 align:middle line:84%
The interesting thing about
it, and why I actually

00:21:04.480 --> 00:21:07.630 align:middle line:84%
like to use an example,
is what have you

00:21:07.630 --> 00:21:12.820 align:middle line:84%
noticed about changes in
curb cuts in the last decade?

00:21:12.820 --> 00:21:15.250 align:middle line:90%
They have bumps on them now.

00:21:15.250 --> 00:21:16.450 align:middle line:90%
They have texture to them.

00:21:16.450 --> 00:21:21.970 align:middle line:84%
And they have texture to
them, because it helps people

00:21:21.970 --> 00:21:26.320 align:middle line:84%
without sight to know if
they're coming to a corner.

00:21:26.320 --> 00:21:28.390 align:middle line:84%
So the thing about
designing for the margins,

00:21:28.390 --> 00:21:31.450 align:middle line:84%
it's not the thing
you've achieve.

00:21:31.450 --> 00:21:33.700 align:middle line:84%
It's a thing that you're
always working at.

00:21:33.700 --> 00:21:38.230 align:middle line:84%
Because the margins
will keep emerging.

00:21:38.230 --> 00:21:40.220 align:middle line:84%
SARAH HANSEN: If you're
anything like me,

00:21:40.220 --> 00:21:43.240 align:middle line:84%
you may be thinking to
yourself that this is exactly

00:21:43.240 --> 00:21:45.250 align:middle line:84%
the kind of work
that our country

00:21:45.250 --> 00:21:48.490 align:middle line:84%
and, really, our planet
could use more of, better,

00:21:48.490 --> 00:21:52.240 align:middle line:84%
more open, more connected ways
to engage groups of people

00:21:52.240 --> 00:21:55.330 align:middle line:84%
around complex issues, and
a design framework that

00:21:55.330 --> 00:21:58.190 align:middle line:84%
allows us to keep
working at those issues.

00:21:58.190 --> 00:22:00.670 align:middle line:84%
Part of what I love about
Professor McDowell's work

00:22:00.670 --> 00:22:03.850 align:middle line:84%
is that it's grounded in doing
the hard work of community

00:22:03.850 --> 00:22:06.253 align:middle line:90%
in community together.

00:22:06.253 --> 00:22:08.420 align:middle line:84%
CEASAR MCDOWELL: The way
that our systems are set up

00:22:08.420 --> 00:22:12.320 align:middle line:84%
right now, they really are
designed to keep people apart,

00:22:12.320 --> 00:22:14.300 align:middle line:84%
to disconnect people
from each other,

00:22:14.300 --> 00:22:15.800 align:middle line:90%
or groups from each other.

00:22:15.800 --> 00:22:18.410 align:middle line:84%
And they draw these
false dichotomies.

00:22:18.410 --> 00:22:21.200 align:middle line:84%
But in reality, people live
with a much more complex set

00:22:21.200 --> 00:22:22.550 align:middle line:90%
of things.

00:22:22.550 --> 00:22:25.580 align:middle line:84%
So for example, you take the
movement for Black lives.

00:22:25.580 --> 00:22:29.480 align:middle line:84%
And you take the way that,
in a very powerful way, using

00:22:29.480 --> 00:22:31.880 align:middle line:84%
the notions of defund the
police, and [? some other ?]

00:22:31.880 --> 00:22:35.630 align:middle line:84%
views, and others to
change what policing is.

00:22:35.630 --> 00:22:40.220 align:middle line:84%
Because they have seen that
evidence over and over again

00:22:40.220 --> 00:22:46.170 align:middle line:84%
of the devaluing of Black lives
within the midst of the police.

00:22:46.170 --> 00:22:50.220 align:middle line:84%
However, even with that same
experience, knowledge base,

00:22:50.220 --> 00:22:52.890 align:middle line:84%
you can go into the
Black community,

00:22:52.890 --> 00:22:55.380 align:middle line:84%
and people have very
different feelings

00:22:55.380 --> 00:22:58.650 align:middle line:84%
about do we defund
the police or not?

00:22:58.650 --> 00:23:02.310 align:middle line:84%
The trading off of their
I know there's a risk,

00:23:02.310 --> 00:23:04.530 align:middle line:84%
but that risk is in
here, and it's out there,

00:23:04.530 --> 00:23:06.130 align:middle line:84%
and I don't know
how to balance it.

00:23:06.130 --> 00:23:08.630 align:middle line:84%
I don't know what
to do about that.

00:23:08.630 --> 00:23:12.360 align:middle line:84%
When we put things
in an either or, then

00:23:12.360 --> 00:23:16.680 align:middle line:84%
we really lose the opportunity
to really connect people,

00:23:16.680 --> 00:23:18.570 align:middle line:84%
to create some
opportunity for people

00:23:18.570 --> 00:23:23.430 align:middle line:84%
to acknowledge what's
the complexity out there.

00:23:23.430 --> 00:23:25.890 align:middle line:84%
And how do you go through
that in a way that

00:23:25.890 --> 00:23:27.540 align:middle line:90%
doesn't leave people behind?

00:23:27.540 --> 00:23:30.470 align:middle line:84%
Or leave them to the
side, I should say.

00:23:30.470 --> 00:23:32.490 align:middle line:90%
You can use policing as some.

00:23:32.490 --> 00:23:35.290 align:middle line:84%
You could use what's happening
with vaccinations as another.

00:23:35.290 --> 00:23:37.740 align:middle line:84%
There's a lot of things
that are just structured.

00:23:37.740 --> 00:23:40.740 align:middle line:84%
And the way we talk
about them in the public

00:23:40.740 --> 00:23:43.620 align:middle line:84%
doesn't recognize one thing
that we know is really true.

00:23:43.620 --> 00:23:45.590 align:middle line:84%
Our values kind of
lie on a continuum.

00:23:45.590 --> 00:23:49.710 align:middle line:84%
And what we're always doing is
trading off one for the other.

00:23:49.710 --> 00:23:51.990 align:middle line:90%
We're going back and forth.

00:23:51.990 --> 00:23:53.765 align:middle line:84%
People looking at
things, and they're

00:23:53.765 --> 00:23:56.520 align:middle line:84%
looking at that value
versus another value,

00:23:56.520 --> 00:23:58.590 align:middle line:90%
versus another value.

00:23:58.590 --> 00:24:00.850 align:middle line:84%
And why that's important
for public conversations

00:24:00.850 --> 00:24:05.090 align:middle line:84%
is, if we can step away from
saying, your value's this

00:24:05.090 --> 00:24:07.170 align:middle line:84%
and mine is that, and
you can get people

00:24:07.170 --> 00:24:09.686 align:middle line:84%
in the space to realize, oh,
this is how you're trading off

00:24:09.686 --> 00:24:10.530 align:middle line:90%
this set of values.

00:24:10.530 --> 00:24:12.660 align:middle line:84%
And this is how I'm
trading them off.

00:24:12.660 --> 00:24:14.730 align:middle line:84%
Then what you realize is
that people are holding

00:24:14.730 --> 00:24:17.830 align:middle line:84%
--have within them--
the same values.

00:24:17.830 --> 00:24:21.750 align:middle line:84%
They really are just shifting
and weighing them differently

00:24:21.750 --> 00:24:22.630 align:middle line:90%
at different times.

00:24:22.630 --> 00:24:25.560 align:middle line:84%
And that creates more of
an opportunity for people,

00:24:25.560 --> 00:24:26.700 align:middle line:90%
at least, to see the other.

00:24:26.700 --> 00:24:28.290 align:middle line:90%
They may not agree.

00:24:28.290 --> 00:24:30.040 align:middle line:90%
But they begin to see the other.

00:24:30.040 --> 00:24:34.870 align:middle line:84%
And that's, in our society,
where so many groups of people

00:24:34.870 --> 00:24:37.170 align:middle line:84%
have been so dehumanized,
our first step

00:24:37.170 --> 00:24:41.035 align:middle line:90%
is to let people be seen.

00:24:41.035 --> 00:24:42.910 align:middle line:84%
SARAH HANSEN: Through
all the social upheaval

00:24:42.910 --> 00:24:45.460 align:middle line:84%
and the many defining
events of 2020,

00:24:45.460 --> 00:24:48.460 align:middle line:84%
Professor McDowell has continued
to spend a lot of his time

00:24:48.460 --> 00:24:50.720 align:middle line:90%
engaging with students.

00:24:50.720 --> 00:24:53.280 align:middle line:84%
He often works with
smaller class sizes.

00:24:53.280 --> 00:24:55.370 align:middle line:84%
So that he can develop
the close relationships

00:24:55.370 --> 00:24:57.400 align:middle line:90%
he feels are essential.

00:24:57.400 --> 00:24:59.140 align:middle line:84%
This kind of close
contact allows

00:24:59.140 --> 00:25:01.960 align:middle line:84%
him to see into students'
lives beyond the classroom.

00:25:01.960 --> 00:25:04.570 align:middle line:84%
And he shared with me some
insights into what he's seeing

00:25:04.570 --> 00:25:07.380 align:middle line:84%
and what educators
can do to help.

00:25:07.380 --> 00:25:11.300 align:middle line:84%
CEASAR MCDOWELL: I think
students are dealing with a lot

00:25:11.300 --> 00:25:11.840 align:middle line:90%
right now.

00:25:11.840 --> 00:25:13.570 align:middle line:84%
And it's not just
because of COVID.

00:25:13.570 --> 00:25:17.143 align:middle line:84%
I think our society is
in a huge transition.

00:25:17.143 --> 00:25:18.560 align:middle line:84%
I can't tell you
how many students

00:25:18.560 --> 00:25:25.860 align:middle line:84%
I have right now who don't feel
connected to their families

00:25:25.860 --> 00:25:28.710 align:middle line:84%
anymore because of what's
going on politically

00:25:28.710 --> 00:25:32.350 align:middle line:84%
in this country, that disruption
that people are sitting with.

00:25:32.350 --> 00:25:36.370 align:middle line:84%
And so then you ask,
how do we, as educators,

00:25:36.370 --> 00:25:38.170 align:middle line:84%
knowing they're
sitting with this,

00:25:38.170 --> 00:25:42.400 align:middle line:84%
help them to
actually move forward

00:25:42.400 --> 00:25:44.590 align:middle line:84%
in a way that is
going to allow them

00:25:44.590 --> 00:25:48.580 align:middle line:84%
to be generative with other
people in the communities they

00:25:48.580 --> 00:25:51.580 align:middle line:84%
work with and also
find their own path?

00:25:51.580 --> 00:25:57.710 align:middle line:84%
And so for me, teaching always
has to be grounded in reality.

00:25:57.710 --> 00:26:00.500 align:middle line:84%
You have to be working with
others who are actually

00:26:00.500 --> 00:26:02.660 align:middle line:84%
dealing with the
problem, or the issue,

00:26:02.660 --> 00:26:04.712 align:middle line:84%
or who want to do
something, and you just

00:26:04.712 --> 00:26:05.670 align:middle line:90%
have to work with them.

00:26:05.670 --> 00:26:10.480 align:middle line:84%
And it really is about lifting
up and supporting people

00:26:10.480 --> 00:26:13.430 align:middle line:84%
through that process
of working with others

00:26:13.430 --> 00:26:15.860 align:middle line:90%
and working with yourself.

00:26:15.860 --> 00:26:17.390 align:middle line:84%
In some ways, a
lot of my teaching

00:26:17.390 --> 00:26:20.600 align:middle line:84%
is, yes, it's about
substantive issues.

00:26:20.600 --> 00:26:24.740 align:middle line:84%
But it is also about helping
people develop, not only

00:26:24.740 --> 00:26:28.250 align:middle line:84%
just a theory or practice,
but a reflective strategy

00:26:28.250 --> 00:26:30.800 align:middle line:84%
for themselves as they
move through their careers

00:26:30.800 --> 00:26:33.735 align:middle line:90%
and through their lives.

00:26:33.735 --> 00:26:36.110 align:middle line:84%
SARAH HANSEN: There's a lot
of excitement about Professor

00:26:36.110 --> 00:26:37.890 align:middle line:90%
McDowell's work and teaching.

00:26:37.890 --> 00:26:40.070 align:middle line:84%
So we had some really
wonderful listener questions

00:26:40.070 --> 00:26:41.660 align:middle line:90%
sent in for this episode.

00:26:41.660 --> 00:26:45.050 align:middle line:84%
And we're excited to share
two of them with you now.

00:26:45.050 --> 00:26:47.030 align:middle line:90%
Here's one a listener sent in.

00:26:47.030 --> 00:26:49.610 align:middle line:84%
For people who are used to
having privileged access

00:26:49.610 --> 00:26:52.790 align:middle line:84%
to policy discussion and
implementation spaces,

00:26:52.790 --> 00:26:55.100 align:middle line:84%
what habits should
we watch out for?

00:26:55.100 --> 00:26:58.160 align:middle line:84%
Are there subconscious
attitudes or behaviors

00:26:58.160 --> 00:27:02.344 align:middle line:84%
that get in the way of including
historically excluded people?

00:27:02.344 --> 00:27:05.100 align:middle line:84%
CEASAR MCDOWELL: That's a
really beautiful question.

00:27:05.100 --> 00:27:07.600 align:middle line:84%
I think the number
one habit we have

00:27:07.600 --> 00:27:10.050 align:middle line:84%
to watch out for is a
habit that we actually

00:27:10.050 --> 00:27:13.060 align:middle line:90%
understand the issue.

00:27:13.060 --> 00:27:15.840 align:middle line:90%
That we fully understand it.

00:27:15.840 --> 00:27:20.150 align:middle line:84%
We have to make space
for people to be

00:27:20.150 --> 00:27:23.240 align:middle line:84%
able to reframe the
issues with understanding.

00:27:23.240 --> 00:27:28.170 align:middle line:84%
If we hold onto our
frame, from that position,

00:27:28.170 --> 00:27:31.810 align:middle line:84%
we will never really fully
be able to include others.

00:27:31.810 --> 00:27:35.520 align:middle line:84%
So for me, that's
the critical issue.

00:27:35.520 --> 00:27:39.220 align:middle line:84%
And that means we have to
make time and space for that.

00:27:39.220 --> 00:27:41.520 align:middle line:84%
And that pushes
against so much of what

00:27:41.520 --> 00:27:43.852 align:middle line:84%
we who are in these
these policy areas

00:27:43.852 --> 00:27:45.810 align:middle line:84%
think about is because
we try to do everything.

00:27:45.810 --> 00:27:46.935 align:middle line:90%
We've got to do everything.

00:27:46.935 --> 00:27:49.360 align:middle line:84%
We got to do it, and
we've got to get it right.

00:27:49.360 --> 00:27:54.700 align:middle line:84%
And I think the mantra should
be we're going to do something.

00:27:54.700 --> 00:27:56.700 align:middle line:84%
We're not going to
get it quite right.

00:27:56.700 --> 00:27:59.190 align:middle line:84%
You can take some time
to maybe understand

00:27:59.190 --> 00:28:00.395 align:middle line:90%
it a little different.

00:28:00.395 --> 00:28:01.770 align:middle line:84%
We're going to do
something then.

00:28:01.770 --> 00:28:03.180 align:middle line:84%
We're not going to
get it quite right.

00:28:03.180 --> 00:28:05.500 align:middle line:84%
We're going to take time to
understand it differently.

00:28:05.500 --> 00:28:08.640 align:middle line:84%
It's like-- because
that's the reality.

00:28:08.640 --> 00:28:10.260 align:middle line:90%
It is the reality.

00:28:10.260 --> 00:28:13.460 align:middle line:90%
So we have to acknowledge it.

00:28:13.460 --> 00:28:16.520 align:middle line:84%
SARAH HANSEN: And to close,
one more listener question,

00:28:16.520 --> 00:28:20.170 align:middle line:84%
one that very well may have been
on your mind while listening.

00:28:20.170 --> 00:28:23.230 align:middle line:84%
Is it easier or harder to
have difficult conversations

00:28:23.230 --> 00:28:26.530 align:middle line:84%
in small groups or large
town hall settings?

00:28:26.530 --> 00:28:28.840 align:middle line:90%
How do we scale up dialogues?

00:28:28.840 --> 00:28:32.200 align:middle line:84%
How do you adjust the
questions, the tone, the pacing

00:28:32.200 --> 00:28:35.770 align:middle line:84%
to accommodate large
and diverse audiences?

00:28:35.770 --> 00:28:37.270 align:middle line:84%
CEASAR MCDOWELL:
I'm a firm believer

00:28:37.270 --> 00:28:42.790 align:middle line:84%
in small scale dialogues to deal
with really difficult issues.

00:28:42.790 --> 00:28:46.780 align:middle line:84%
If we try to do it in a large
scale audience, we, one,

00:28:46.780 --> 00:28:48.640 align:middle line:84%
you can't have everyone's
voice in there,

00:28:48.640 --> 00:28:52.232 align:middle line:84%
which means you're inevitably
silencing certain people.

00:28:52.232 --> 00:28:54.190 align:middle line:84%
And I'm not saying don't
do large-scale events,

00:28:54.190 --> 00:28:56.380 align:middle line:84%
because it's good sometimes
just to sit in a place

00:28:56.380 --> 00:28:59.020 align:middle line:84%
and listen, and hear,
and watch others.

00:28:59.020 --> 00:29:01.390 align:middle line:90%
That has value.

00:29:01.390 --> 00:29:03.550 align:middle line:84%
But the transformational
piece [? everyone is, ?] I

00:29:03.550 --> 00:29:08.260 align:middle line:84%
think is being in small
space dialogues with others.

00:29:08.260 --> 00:29:11.860 align:middle line:84%
I think we need work at
turning our technologies

00:29:11.860 --> 00:29:16.090 align:middle line:84%
and designing our communication
systems to support that kind

00:29:16.090 --> 00:29:17.860 align:middle line:90%
of listening and conversation.

00:29:17.860 --> 00:29:19.390 align:middle line:90%
And that's not what we have.

00:29:19.390 --> 00:29:21.218 align:middle line:90%
They're driven by other things.

00:29:21.218 --> 00:29:22.760 align:middle line:84%
That's one of the
problems with them.

00:29:22.760 --> 00:29:25.960 align:middle line:84%
So I think we can
get there if we

00:29:25.960 --> 00:29:29.600 align:middle line:84%
shift our intention, our
design intention, to that.

00:29:29.600 --> 00:29:34.090 align:middle line:84%
And the reality of it
is all of our incentives

00:29:34.090 --> 00:29:37.566 align:middle line:84%
for creating things like that
are in the opposite direction.

00:29:37.566 --> 00:29:38.710 align:middle line:90%
[LAUGHS]

00:29:38.710 --> 00:29:41.177 align:middle line:84%
It's like, it's really
hard to build technologies

00:29:41.177 --> 00:29:42.760 align:middle line:84%
that are designed
for the margins that

00:29:42.760 --> 00:29:44.650 align:middle line:90%
are going to actually scale.

00:29:44.650 --> 00:29:47.860 align:middle line:84%
Because you have all these
other things going on.

00:29:47.860 --> 00:29:49.100 align:middle line:90%
It's a challenge.

00:29:49.100 --> 00:29:51.160 align:middle line:84%
I don't think it's a
challenge that can't be met.

00:29:51.160 --> 00:29:55.705 align:middle line:90%


00:29:55.705 --> 00:29:57.830 align:middle line:84%
SARAH HANSEN: If you're
interested in learning more

00:29:57.830 --> 00:29:59.990 align:middle line:84%
about Professor
Ceasar McDowell's work

00:29:59.990 --> 00:30:02.960 align:middle line:84%
or teaching with his open
educational resources,

00:30:02.960 --> 00:30:05.600 align:middle line:84%
you can check out
his course 11:312,

00:30:05.600 --> 00:30:09.680 align:middle line:84%
Engaging Community on our
MIT OpenCourseWare website.

00:30:09.680 --> 00:30:12.890 align:middle line:84%
You can also listen to his
podcast, We Who Engage.

00:30:12.890 --> 00:30:16.540 align:middle line:84%
It's available wherever
you listen to podcasts.

00:30:16.540 --> 00:30:20.250 align:middle line:84%
Thanks for tuning in for our
second season of Chalk Radio.

00:30:20.250 --> 00:30:22.320 align:middle line:84%
We hope you enjoyed
these episodes

00:30:22.320 --> 00:30:25.350 align:middle line:84%
and will consider sharing this
or any of our other episodes

00:30:25.350 --> 00:30:28.600 align:middle line:84%
with a friend, family
member, or colleague.

00:30:28.600 --> 00:30:30.670 align:middle line:84%
We have more in
store for Season 3

00:30:30.670 --> 00:30:33.610 align:middle line:84%
and are already working hard
to bring you more episodes

00:30:33.610 --> 00:30:36.790 align:middle line:84%
to inspire your teaching and
learning when Chalk Radio

00:30:36.790 --> 00:30:38.500 align:middle line:90%
returns in the fall.

00:30:38.500 --> 00:30:41.210 align:middle line:84%
Signing off from
Cambridge, Massachusetts,

00:30:41.210 --> 00:30:44.290 align:middle line:84%
I'm Sarah Hansen from
MIT OpenCourseWare.

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[MUSIC PLAYING]

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00:31:02.790 --> 00:31:05.450 align:middle line:90%
[AUDIO BUMPER] Ma, park the car.