Browse Course Material

  • Syllabus

  • Readings

  • Lecture Notes

  • Assignments

  • Projects

Course Info

Instructor
  • Prof. Charles H. Fine
Departments
  • Sloan School of Management
As Taught In
Fall 2010
Level
Graduate
Topics
  • Business
    • Operations Management
    • Supply Chain Management
  • Engineering
    • Computer Science
      • Data Mining
Learning Resource Types
notes Lecture Notes
group_work Projects with Examples
assignment Written Assignments

Browse Resources
MIT OpenCourseWare
  • Give Now
  • About OCW
  • Help & Faqs
  • Contact Us
MIT OpenCourseWare
GIVE NOW about ocw help & faqs contact us
15.768 | Fall 2010 | Graduate

Management of Services: Concepts, Design, and Delivery

  • Syllabus

  • Readings

  • Lecture Notes

  • Assignments

  • Projects

Lecture Notes

pdf
342 kB
MIT15_768F10_lec01.pdf
pdf
355 kB
MIT15_768F10_lec02.pdf
pdf
2 MB
MIT15_768F10_lec06.pdf
pdf
1 MB
MIT15_768F10_lec09-10.pdf
pdf
336 kB
MIT15_768F10_lec19a.pdf
pdf
265 kB
MIT15_768F10_lec22.pdf

Course Info

Instructor
  • Prof. Charles H. Fine
Departments
  • Sloan School of Management
As Taught In
Fall 2010
Level
Graduate
Topics
  • Business
    • Operations Management
    • Supply Chain Management
  • Engineering
    • Computer Science
      • Data Mining
Learning Resource Types
notes Lecture Notes
group_work Projects with Examples
assignment Written Assignments

Browse Resources
MIT Open Learning
Over 2,500 courses & materials
Freely sharing knowledge with learners and educators around the world. Learn more
facebook
instagram
x (formerly twitter)
youtube
linkedin
© 2001–2024 Massachusetts Institute of Technology
Accessibility
Creative Commons License
Terms and Conditions
Proud member of: Open Education Global
facebook
instagram
x (formerly twitter)
youtube
linkedin
© 2001–2024 Massachusetts Institute of Technology

You are leaving MIT OpenCourseWare

Please be advised that external sites may have terms and conditions, including license rights, that differ from ours. MIT OCW is not responsible for any content on third party sites, nor does a link suggest an endorsement of those sites and/or their content.
Continue