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RICHARD DE NEUFVILLE: Right.

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Richard de Neufville here again.

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Pleasure to talk with
you, and for this session,

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I'm going to talk
about porcupine graphs.

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It's all part of this topic
of the forecast being always

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wrong, not every single
time, but in general, we

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can't count on it being right.

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And we just expect
it, the reality

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that we face during the--

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our project lifetime is
not what we anticipated.

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Now, what's a porcupine graph?

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Well, let me first describe what
a porcupine animal is in case

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you don't know it
or haven't seen it.

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The porcupine is a
North American animal.

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It maybe exists elsewhere also.

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I think it does, but I'm
not an expert in the area.

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But the important
thing about a porcupine

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is that it is an animal,
four-footed, small,

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about the size of
a small dog, and it

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has a lot of spikes on it
that go up from its back.

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And as you can see
in this example here,

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they go all back in
a variety of ways

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in many different directions.

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And what I'm going to show
you is some forecasts which

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contrast with the-- as
with a porcupine, that

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contrast with the actual
back of the porcupine which

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in this case goes down from
its head down towards its tail,

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but the forecasts
go up like this,

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like my fingers on
my hand, but are

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like the spines on a porcupine.

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Let's take a look at
what those might be.

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Here's the first one.

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This is an old one.

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It's has a lot of
history around MIT.

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It's called the NERF fan,
the New England Regional

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Forecast for the
use of electricity

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over a long period from
about 1960 to about 1990.

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And what you see is
that the actual growth

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was exponential at
a reasonable rate.

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And then later on, it
fell off and leveled off.

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Meanwhile, during
all this period,

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the forecast kept going
up, as you can see.

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This is the porcupine,
the spines going up,

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but the actual use was down.

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Now, the first one to
go up is an extension

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of the original use.

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So you can just imagine
the exponential going on.

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But what's interesting is
that while over the 10 years

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or so while the graph
flattened out, as you can see,

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the big dark line
flattened out, people

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kept projecting as
if it went up again.

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That is, they knew
somehow that it

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was going to go to where it had
been even though the world has

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changed.

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This is remarkable, but
it is not the unique case.

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This is an old one, but here is
another one, a very recent one

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for the last few
years of the teens

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of the 2010 to about 2017,
The US consumption of AV fuel,

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aviation fuel.

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So the actual consumption
was this black line which

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goes-- bounces up and
down at the bottom,

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and all those things going
up, they are the forecast.

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Now, you'd say,
well, my goodness.

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How could this be?

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We know it's possible to know
that the number of people

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flying in the United States has
in fact increased remarkably

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over this period.

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How is it possible that
consumption of AV fuel

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didn't grow along with it?

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Well, the answer
is that there have

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been developments of
newer aircraft that

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are more fuel efficient.

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People go in larger planes
rather than smaller planes,

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which are less efficient
in terms of consumption

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of fuel per seat mile,
and so that there's

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been a technological change.

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So you can explain that in
terms of, well, yeah, now

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we can see that would
happen this way.

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But what's remarkable is that
the experts in the area making

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these forecasts got it wrong.

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They got it wrong
the first time,

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OK, but why did they
not correct it later on?

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It went down, but
it will go up again.

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We'll go up again, but it
doesn't happen that way,

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in fact.

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And it wasn't as
if that the switch

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from less efficient aircraft
to more efficient aircraft

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wasn't obvious because
it takes a long time

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to manufacture
aircraft, and people

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who are experts
in the area could

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see the aircraft coming down
the production line knowing down

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to the fleets.

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So they know what
will be happening.

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This does not come
as a surprise-- oops,

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United Airlines has gotten a lot
of new aircraft, for example.

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This is well known in advance.

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But nonetheless, the
experts create what

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amounts to a porcupine graph.

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I say they create it.

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They don't do it on purpose.

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It's just that when we
look backwards at it

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and say what was the forecast
and what actually happened

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that we observe here, as in so
many cases, a porcupine graph.

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Here is another one.

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This is also coming back to
my experience at airports.

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This is now a notorious
one in the field.

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This is the forecast
for terminal areas.

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That means this is the number
of operations, operations being

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flights, being landings
and takeoff, that's

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an operation, the
number of operations

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within metropolitan areas--

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New York, Washington, San
Francisco, Chicago, Texas,

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Houston, and so forth.

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So these are the forecasts.

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So they-- the line
consistently going

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down here like this is
what actually happened,

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and all during this
period, the agency

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responsible for these
forecasts, which

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I will spare them the
notice of which they were,

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but the agency, while this was
happening, they projected this.

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This is now a classic version
of the porcupine graph

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that happens.

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Now, how is this possible?

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I mean, if you're observing
the drop of what's happening

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and you know why it's
happening because you know how

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the airlines are scheduling
their fleets and everything,

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why is it that the forecast are,
whoops, in the wrong direction?

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What is it that's happening?

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Because this is
not just this case.

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This is a case that
happens again and again.

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Why is this?

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Well, the fact is that very
often experts don't learn.

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They know better or
they think they do.

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Whatever it is that somehow it
happens again and again as I've

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shown through three examples,
but there are plenty more,

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and people send me more
examples all the time

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because it's such a
strange phenomenon.

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But the experts in the
field don't acknowledge,

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don't digest,
don't take on board

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the fact that the
world has changed

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and they don't
predict accurately.

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There's mental biases going
on in the profession which

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lead to this thing called
porcupine graphs which

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is another example of why the
forecasts are always wrong.

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