Getting Things Implemented: Strategy, People, Performance, and Leadership

Calendar

DAY #	TOPICS	CASES
1	Introductions Creating public value The craft of political management	“Upwardly Global” (immigrant economic opportunity) “Park Plaza” (implementing redevelopment in downtown Boston)
2	Organizational strategy and change	“Mikhukhu People of South Africa: A Question of Survival” (NGO turn-around) “Managing Change or Running to Catch Up: CARE USA and its Mission in Thailand” (strategic change and risk)
3	Strategic collaboration, performance management	“One Church, One Child” (human services collaboration) “Mayor Anthony Williams and Performance Management in Washington, DC” (agency performance and the public)
4	Structuring work, managing talent	“Managing the Underground City” (making a transit bureaucracy work) “California Franchise Tax Board” (adapting to a more diverse labor force)
5	Strategic vision and leadership	“Mayor Purcell and the Faith Community Confront Nashville’s Housing Needs” (citywide progress on a major challenge)
Take-home exam of word problems due 5 days after end of course