15.280 | Fall 2016 | Graduate

Communication for Managers


[GUIDE] = Munter, Mary, and Lynn Hamilton. Guide to Managerial Communication: Effective Business Writing and Speaking. Pearson, 2013. ISBN: 9780132971331.

S1 Course Introduction Communication Strategy

[GUIDE] Chapter I, pp. 3–33.

Greyser, Stephen A., and William Ellet. “DRW Technologies.” Harvard Business School Case. Harvard Business School Publishing. October 2015.

Ancona, Deborah, Thomas W. Malone, et al. “In Praise of the Incomplete Leader.” Harvard Business Review, February 2007.

Batista, Ed. “Make Getting Feedback Less Stressful.” Harvard Business Review, August 2014.

S2 Persuasive Communication

Cialdini, Robert B. “Harnessing the Science of Persuasion.” Harvard Business Review, October 2001.

Pittore, Roberta. The Power of Storytelling for Business Leaders.

S3 Persuasive Communication / Writing

[GUIDE] Chapters II and IV, pp. 35–69 and 71–83.

Weeks, Holly. “The Best Memo You’ll Ever Write.” Harvard Business Review, April 2005, 3.

S4 Persuasive Communication / Presenting

[GUIDE] Chapter V, pp. 85–103.

Morgan, Nick. “How to Become an Authentic Speaker.” Harvard Business Review, November 2008.

TED Talk: Cuddy, Amy. Your Body Language Shapes Who You Are. TED Talk. TED.com. June, 2012.

S5 Visual Persuasion

[GUIDE] Chapter VI, pp. 105–39.

Few, Stephen. “Analytical Patterns.” Chapter 6 in Now You See It: Simple Visualization Techniques for Quantitative Analysis. Analytics Press, 2009. ISBN: 9780970601988.

Reynold, Garr. “Create a Document, Not a Slideument” and “The Rule of Threes.” In Presentation Zen: Simple Ideas on Presentation Design and Delivery. New Riders, 2011. ISBN: 9780321811981.

S6 CDO Collaborative: Communicating to Get Noticed No readings.
S7 Enhancing Leadership Presence

[GUIDE] pp. 91–95 and 105–39.

Macaux, William P. “Executive Presence for Leadership Teams.” Bates Communication Incorporation (2014): 1–5

Handling Q&A: The Five Kinds of Listening.” Harvard Management Communication, February 1999, 2.

Carla Ann Harris video: Take The Lead Women. “How To Own Your Power Presenation.” May 5, 2014. YouTube.


Persuasive Communication / Listening and Feedback

Speaker: Amy Cuddy (TED Talk)

[GUIDE] pp. 154–57.

Groysberg, Boris, and Robin Abraahams. “The Whys and Hows of Feedback.” Harvard Business School Case. Harvard Business School Publishing. Mini Cases, August 2015.

S9 CDO Collaborative Class: Communicating to Get Hired No readings.
S10 Communicating Across Cultures

[GUIDE] pp. 29–31 and 160.

Breslow, Lori, and Neal Hartman. Intercultural Communication.

Neeley, Tsedal. “Language and Globalization: “Englishnization” at Rakuten (A).” Harvard Business School Case. Harvard Business School Publishing. Case: 402–12, August 2011.

S11 Building Your Social Media Brand Dutta, Soumitra. “Managing Yourself: What’s Your Personal Social Media Strategy?Harvard Business Review, November 2010.
S12 Mastering Impromptu Speaking Cultural Insights No readings.
S13 Team Presentation No readings.
S14 Course Finale Powell, Elizabeth A. “Writing to Reflect: Mindful Leadership in the Face of Change.” SSRN (2009).

Course Info

As Taught In
Fall 2016
Learning Resource Types
Presentation Assignments
Written Assignments