15.356 | Spring 2012 | Graduate

How to Develop Breakthrough Products and Services

Lecture Videos

Lecture 4: Toolkits to Support Product Development by Customers

Description: Producers can help their customers innovate—and gain commercially valuable ideas as a result, by providing customers with toolkits for user innovation. This video explains what such toolkits are, and how they work.

Speaker: Eric von Hippel

Course Info

As Taught In
Spring 2012
Learning Resource Types
Lecture Videos
Lecture Notes
Written Assignments