16.660J | January IAP 2012 | Undergraduate
Introduction to Lean Six Sigma Methods
Lecture Videos

Ses. 2-2H Continuous process improvement

Description: This session covers continuous process improvement as it pertains to healthcare. Students work in teams to apply value stream mapping and Lean tools to improve flow in their clinics. Teams then perform root cause analysis and devise improvement plans.

Instructor: Bo Madsen, and Hugh McManus

Transcript