ESD.932 | Spring 2005 | Graduate

Technology Policy Organizations


Modules are from the following textbook:

Ancona, Deborah, Thomas Kochan, Maureen Scully, Eleanor Westney, and John VanMaanen (a team of Sloan School faculty members). Managing for the Future: Organizational Behavior and Processes. 3rd ed. Boston, MA: South-Western College Pub, March 15, 2004. ISBN: 0324055757.

Lec # topics readings

A: Organizational Processes - An Introduction


Introduction and Course Overview

5 Lenses* and 10 Sub-Systems**: Industries Selected

No readings are assigned for the first class. It is recommended, however, that you review on your own time the Module 3 Team Handbook (pp. 3-16) as preparation for group projects.


Industry/Organizational Policy Analysis Methods

Case Study: “FAA/NASA Aviation and the Environment”

“Report to Congress on Aviation and the Environment.”

Module 1 - The “New” Organization: “Changing Organizational Models.” pp. 10-21.

Module 2 - Three Lenses: “Introduction.” pp. 8-12.

B: Organizational Types


Regulatory/Administrative Organizations and NGOs

Guest Speaker

Module 2 - Three Lenses: “The Strategic Design Lens.” pp. 13-27.

Module 9 - Organizational Action in Complex Environments: “Class Note.” pp. 8-22.


Entrepreneurial Organizations

Guest Speaker

Module 2 - Three Lenses: “The Political Lens.” pp. 33-46.

Module 7 - Workforce Management: “Managing a Changing Workforce in Turbulent Times.” pp. 12-24.

Module 8 - Managing Change in Organizations: “Overview.” pp. 1-21.


Multi-National Organizations

Module 2 - Three Lenses: “The Cultural Lens.” pp. 57-66; “Organizational Culture.” pp. 67-82.

Module 8 - The Managing Change in Organizations: “The Strategy that wouldn’t Travel.” pp. 22-27.

Readings Distributed Separately

Cutcher-Gershenfeld, Joel. “Passing the Point of No Return.” MIT/Sloan Foundation Industry System Study. (PDF)

“Socio-Technical Engineering Systems Simulation.” MIT/Sloan Foundation Industry System Study. (PDF)

C: Organizational Processes (By Level)


Individual Motivation and Commitment

Reward System Design Exercise

Single Point Module: Coaching and Mentoring

Module 4 - Diverse Cognitive Styles in Teams: “Self Assessment.” pp. 6-9.

Reading Distributed Separately

Coens, Tom, and Mary Jenkins. Abolishing Performance Appraisals. San Francisco, CA: Berrett-Koehler Publishers, 2000. ISBN: 1576750760. Chapters 1, 2, and 3.


Group Dynamics and Decision Making

Guest Speaker

Modules 3 - Making Teams Work: “Overview and Primer.” pp. 1-14.

Module 5 - Team Processes: “Overview.” pp. 1-3; “Team Process Observation Guide.” pp. 6-14.


Organizational Strategy, Structure and Process

Protocols and Standards

Guest Speaker

Module 6 - Teams in Organizations: “Overview and Outward Bound: Linking Teams to their Organizations.” pp. 1-9; “Case: Aston-Blair, Inc.” pp. 11-21.

Reading Distributed Separately

Doyle, John. “Protocols.” (PDF)


Industry Alignment and Institutional Transformation

Systems Change Debates

Module 8 - Managing Change in Organizations: “Overview.” pp. 1-20; “Leadership of Profound Change.” pp. 32-37.

Readings Distributed Separately

Cutcher-Gershenfeld, Joel, and J. Kevin Ford. Valuable Disconnects. New York, NY: Oxford University Press, 2005. ISBN: 0195089065. Chapter 1.

Murman, Earll, et al. “Lean Thinking.” Lean Enterprise Value. New York, NY: Macmillan, 2003. Chapter 4.

D: Integration


Industry Policy Project Presentations

Student Team Presentations

No readings are assigned for this class.


Re-Engineering Technology Policy Organizations

Guest Speaker

No readings are assigned for this class.


Alumni/ae Panel

Open-Forum Panel Dialogue

Reading Distributed Separately

Kochan, Thomas, Wanda Orlikowski, and Joel Cutcher-Gershenfeld. “Beyond McGregor’s Theory Y: Human Capital and Knowledge-Based Work in the 21st Century Organization.”

* 5 Organizational Lenses: Structural, Political, Cultural, Economic, and Engineering

** 10 Organizational Sub-Systems: Recruitment/Selection, Leadership, Communications, Information, Decision Making, Training/Learning, Reward/Reinforcement, Negotiations/Dispute Resolution, Rotation/Sub-Contracting/Attrition/Retirement, Systems Change/Transformation

Course Info

As Taught In
Spring 2005
Learning Resource Types
Lecture Notes