MAS.632 | Fall 2008 | Graduate

Conversational Computer Systems

Readings

Telephones and Computers

Description:

Chapter excerpted from the course textbook on the benefits computers offer for call management through the enhanced services and flexible call routing they can provide.

Resource Type:
Readings

Course Info

As Taught In
Fall 2008
Level
Learning Resource Types
menu_book Online Textbook
assignment Problem Sets
assignment Written Assignments