MAS.632 | Fall 2008 | Graduate

Conversational Computer Systems

Readings

Telephones and Computers

Description:

Chapter excerpted from the course textbook on the benefits computers offer for call management through the enhanced services and flexible call routing they can provide.

Resource Type:
Readings
pdf
7 MB
Telephones and Computers
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Course Info

Departments
As Taught In
Fall 2008
Level
Graduate
Topics
Learning Resource Types
Online Textbook
Problem Sets
Written Assignments
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