15.760B | Spring 2004 | Graduate

Introduction to Operations Management

Lecture Notes

Lecture notes are available for the theory classes, but not for the discussion of case studies.  Exercises listed are used in conjunction with lecture.

LEC # TOPICS TYPES EXERCISES
1 Introduction and Class Overview (PDF) Lecture  
2 Burger King and McDonald’s Case  
3 Capacity (PDF) Lecture Buildup, Queueing (PDF)
4 National Cranberry Case Case  
5 Webvan Case  
6 Inventory (PDF)

Inventory Examples (PDF)

Lecture EOQ, Newsboy (PDF)
7 Barilla Case  
8 Sport Obermeyer Case  
9 Production Control (PDF) Lecture  
10 Hewlett-Packard Case  
11 Book Review: The Goal Book  
12 Quality (PDF) Lecture SPC reading, Six Sigma (PDF)
13 Toyota Case  
14 Process Design Lecture  
15 Global Financial Corp. Case Case  
16 Supply Chain Design (PDF) (Presentation courtesy of Prof. Charles Fine. Used with permission.) Lecture  
17 Product Design Lecture  
18 Sega Dreamcast Case Case  
19 Simulation and Course Wrap-up (PDF) Lecture  

Course Info

As Taught In
Spring 2004
Level