Introduction to Operations Management

Calendar

Note: The due dates for the “quick” and “deep” case analyses only apply if a student chooses to write about the case discussed in that session. See the Assignments section for further details.

SES OR TUTORIAL #	TOPICS	KEY DATES
1	Introduction and class overview
2	McDonald’s and Burger King cases
3	Capacity I: Capacity analysis & queuing
T1	Review of Capacity I
4	The Goal	Book report due
5	Capacity II: Process re-engineering + CVS case	Queuing homework due Quick case analysis due
T2	Review of Capacity II
6	PATA case	Deep case analysis due
7	Inventory I: EOQ & cycle stocks
T3	Review of Inventory I
8	Supply chain strategy + HP DeskJet case	Deep case analysis due
9	Inventory II: Newsvendor & safety stocks
T4	Review of Inventory II
T5	Introduction to Littlefield Technologies simulation exercise
10	Sport Obermeyer case	Deep case analysis due
11	Toyota production system + Toyota case	Inventory homework due Quick case analysis due
12	Apparel supply chains + Marks & Spencer and Zara Case	Quick case analysis due
13	Amazon case	Quick case analysis due
T6	Introduction to retailer pricing simulation exercise
14	Littlefield Technologies simulation game Guest Lecturer: James Miller, MIT Leaders for Global Operations (formerly Leaders for Manufacturing) 1993, Vice-President of Worldwide Operations for Google.
15	Littlefield Technologies simulation game
16	European recycling platform case	Quick case analysis due
17	Operational risk management I
18	Quality management + Hank Kolb case	Quick case analysis due
19	Operational risk management II + Wal-mart case	Quick case analysis due
20	Revenue management I
T7	Review of revenue management I
21	Revenue management II	Retailer pricing simulation report due Quick case analysis due
22	Supply chain contracts + Barilla case	Quick case analysis due
23	Course wrap-up	Littlefield Technologies simulation report due