Lean Research Skills for Conducting Interviews

Two women sit together at a table talking to each other. One woman is taking notes with a pen and notebook. The other woman sits in front of an open laptop.

Conducting interviews is a qualitative research method that can be used in a variety of fields, including business, design, and many social sciences. (Image by UX Indonesia on Unsplash.)


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This course introduces effective techniques for conducting interviews and is designed to help you develop and strengthen your skills as an interviewer. It does not assume any existing experience conducting interviews, but will quickly take you past the basics and into best practices that incorporate the Lean Research principles of rigor, relevance, respect, and right-size. The course focuses specifically on conducting interviews in “the field”— contexts in which we may be in an unfamiliar setting or culture, such as when traveling abroad or conducting research in a place we haven’t been before.

This course is part of the Open Learning Library, which is free to use. You have the option to sign up and enroll in the course if you want to track your progress, or you can view and use all the materials without enrolling.

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Elizabeth Hoffecker, and Zoe Dibb. RES.EC-002 Lean Research Skills for Conducting Interviews. Spring 2021. Massachusetts Institute of Technology: MIT OpenCourseWare, https://ocw.mit.edu. License: Creative Commons BY-NC-SA.

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