The following text is required for the course:
Phillips, Donald T. Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993. ISBN: 9780446394598.
The following texts are recommended references and optional for the course:
Munter, Mary M. Guide to Managerial Communication. 9th ed. Prentice Hall, 2012. ISBN: 9780132147712.
Williams, Joseph. Style: Ten Lessons in Clarity and Grace. 10th ed. Longman, 2010. ISBN: 9780205747467.
Kessler, Lauren, and Duncan McDonald. When Words Collide. Wadsworth Pub Co, 2011. ISBN: 9780495572404. [Preview with Google Books]
|1||Introduction to the Course; Strategy and Structure||
Meriam, Richard S., Franklin E. Folts, and George F. F. Lombard. “Dashman Co.” Harvard Business School Case. Harvard Business School Publishing. Case: 9-642-001, April 13, 1942.
|2||Strategy and Structure (cont.)||Brent, Douglas. “Indirect Structure and Reader Response.” (PDF) Journal of Business Communication 22, no. 2 (1985): 5–8.|
|3||Oral Presentations||Daly, John, and Isa Engleberg. “Coping with Stagefright.” Harvard Management Communication Letter 2, no. 6 (1999): 1–4.|
|4||Oral Presentations (cont.)||
Harvard Business Publishing Newsletters. “Handling Q&A: The Five Kinds of Listening.” Harvard Business School Publishing, February 01, 1999.
Zelazny, Gene. “From Data to Chart.” In Say It With Charts: The Executive’s Guide to Visual Communication. McGraw-Hill, 2001. ISBN: 9780071369978.
|5||Listening; Giving and Receiving Feedback||
Barnes, Louis B. “Managing Interpersonal Feedback.” Harvard Business School Case. Harvard Business School Publishing. Case: 9–483-027, September 14, 1982.
|6||Persuasion||Koerth-Baker, Maggie. “The Mind of a Flip-Flopper,” New York Times, August 15, 2012.|
|8||Writing (cont.)||Lu, Chi. “Catalogue of Genres.” Part V in Wen Fu (The Art of Writing). Far Corner Books, 1987. ISBN: 9780932576408.|
|9||Effective Teamwork||Pentland, Alex. “The New Science of Building Great Teams.” Harvard Business Review (2012).|
|10||Team Meeting||Abele, John. “Bringing Minds Together.” Harvard Business Review (2011).|
|11||Cover Letters||Internweb.com. “Top Seven Cover Letter Myths.”|
|12||Interviewing||Hayden, D. A., and Michael Wilder. “How to Sell Yourself in an Interview.” Boston.com, January 7, 2008.|
|13||Writing Team Reports; Giving Team Presentations|
|15||Individual Conferences / Team Meetings|
|16||Individual Conferences / Team Meetings (cont.)|
|17||Cross-Cultural Communication||Tannen, Deborah. “The Power of Talk: Who Gets Heard and Why.” Harvard Business Review 73, no. 5 (1995): 138–48.|
|18||Cross-Cultural Communication (cont.); Gender Communication|
|19||Communication Skills for Leaders||
Phillips, Donald T. “People.” Part I in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 11–38. ISBN: 9780446394598.
———. “Communication.” Part IV in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 143–69. ISBN: 9780446394598.
Bernstein, May. “The Thought Leader Interview: Bill George.” Strategy + Business 49 (2007): 1–7.
|20||Communication Skills for Leaders (cont.)|
|21||Working with the Media||
Scott, Mary. “Do’s and Don’ts for TV Appearances.” Business Know-how.
|22||Review of Strategic Communication||
|23||Team Report Presentations|
|24||Team Report Presentations (cont.)|
|25||Team Report Presentations (cont.)|