15-764s04.jpg
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15-764s04.jpg
Alt text:
Outside of a factory building with smokestacks.
Caption:
By focusing their operations directly on customers, some manufacturing businesses have gained competitive advantages. (Image courtesy of Ede Bittle, EDE.DESiGN.)
![Outside of a factory building with smokestacks.](/courses/15-764-the-theory-of-operations-management-spring-2004/73262d492c99b4d23f2ee3236b99c42e_15-764s04.jpg)
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Spring
2004
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