Lecture Notes
lec20_wang.pdf
Description:
Slides for lecture presentation. Presentation courtesy of Huanran Wang. This summary presentation is based on: Whitt, Ward. “Improving Service by Informing Customers About Anticipated Delays.” Management Science 45, no. 2 (1999): 192-207.
Resource Type:
Lecture Notes
pdf
118 kB
lec20_wang.pdf
Course Info
Instructor
Departments
As Taught In
Spring
2004
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Learning Resource Types
notes
Lecture Notes
