15-768f10.jpg
Description:
“Gear Model” to support roadmapping of Value Chain Dynamics (VCD). Value Chain Dynamics, as it pertains to service management, is covered extensively in Lecture 6. (Image courtesy of Prof. Charles Fine.)
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15-768f10.jpg
Alt text:
A gear model illustrating value chain dynamics.
Caption:
“Gear Model” to support roadmapping of Value Chain Dynamics (VCD). VCD, as it pertains to service management, is covered in Lecture 6. (Image courtesy of Prof. Charles H. Fine.)
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Fall
2010
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