15.810 | Fall 2004 | Graduate

Marketing Management

Lecture Notes

c2_custdecsnproc.pdf

Description:

This resource describes the customer decision process and explains the topics such as Collecting Information about the alternatives, Form Expectations, Purchasing Decision and related information.

Resource Type:
Lecture Notes
pdf
103 kB
c2_custdecsnproc.pdf

Course Info

Fall 2004
Lecture Notes