The groups will be ready to report on the first session of every week. A Microsoft PowerPoint presentation should be sent to Prof. Arnoldo Hax according to the following schedule.

3 Assignment 1: Customer Segmentation and Customer Value Proposition
5 Assignment 2: Bundle of Competencies
7 Assignment 3: Mission and Strategic Agenda
9 Assignment 4: Operational Effectiveness
11 Assignment 5: Innovation
13 Assignment 6: Aggregate and Granular Metrics, and Financial Evaluation
14 Assignment 7: Final Report and Executive Summary

Course Info

Learning Resource Types

notes Lecture Notes