HST.S14 | Spring 2012 | Graduate, Undergraduate

Health Information Systems to Improve Quality of Care in Resource-Poor Settings

Lecture Videos and Slides

5. Process Improvement Theory and Application

Topic: This lecture on process improvement theory and application introduces the PDSA (plan—do—study—act) model and describes its application in healthcare settings.

Instructor: Brandon Bennett

Lecture slides (PDF)

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Spring 2012
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Undergraduate
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