Lecture Notes

Introduction and Erik Peterson Part One (PDF)

Course Overview and Erik Peterson Part Two (PDF)

Zaplet (PDF)

Jerry Sanders (PDF)

Heidi Roizen (PDF)

Employment Models (PDF)

HP (PDF)

Apple (PDF)

Data General (PDF)

Cypress Semiconductor (PDF)

Sun Microsystems (PDF)

Jan Carlzon (PDF)

Vermeer (PDF)

Mark Pitts (PDF)

Working Environments (PDF)

Keller (PDF)

Cambridge Technology Partners (PDF)

Iggy’s (PDF)

Meg Whitman (PDF)

Shouldice Hospital Case (PDF)

Building a Learning Organization (PDF)

Score (PDF)

Course Info

Instructor
As Taught In
Spring 2003
Level