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Course Info

Instructor:
  • Prof. Charles H. Fine
Course Number:
  • 15.768
Departments:
  • Sloan School of Management
As Taught In: Fall 2010
Level: Graduate

Topics

  • Business
    Operations Management
    Supply Chain Management
  • Engineering
    Computer Science
    Data Mining

Learning Resource Types

notes Lecture Notes
group_work Projects with Examples
assignment Written Assignments
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Course Info
Management of Services: Concepts, Design, and Delivery
  • Syllabus

  • Readings

  • Lecture Notes

  • Assignments

  • Projects

Resources

arrow_back browse course material library_books

Assignments

exhibit5.xlsx


Lecture Notes

MIT15_768F10_lec01.pdf

MIT15_768F10_lec02.pdf

MIT15_768F10_lec06.pdf

MIT15_768F10_lec09-10.pdf

MIT15_768F10_lec19a.pdf

MIT15_768F10_lec22.pdf


Projects

MIT15_768F10_paper01.pdf

MIT15_768F10_paper05.pdf

MIT15_768F10_paper06.pdf


Course Info

Instructor:
  • Prof. Charles H. Fine
Course Number:
  • 15.768
Departments:
  • Sloan School of Management
As Taught In: Fall 2010
Level: Graduate

Topics

  • Business
    Operations Management
    Supply Chain Management
  • Engineering
    Computer Science
    Data Mining

Learning Resource Types

notes Lecture Notes
group_work Projects with Examples
assignment Written Assignments
MIT Open Learning
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