This page presents the syllabus for 11.312 as modified partway through the semester in response to the Covid-19 pandemic. For the syllabus as originally planned, see the Pre-Pandemic Syllabus page.

Course Meeting Times

Class sessions: 1 session / week, 3 hours / session, conducted in person in the first half of the semester and over Zoom in the second half



Course Description and Objectives 

Throughout the world, cities contain the most demographically complex set of people that have ever lived together. In democratic societies, this demographic complexity presents fundamental design challenges for planners and other professions that have a responsibility to engage the public.

This course proposes that most cities have neither the infrastructure nor the processes in place to support the demographically complex public in fulfilling its role in democracy. Through this course, participants will learn a set of design principles for creating public engagement practices necessary for building inclusive civic infrastructure in cities. Participants will also have the opportunity to review and practice strategies, techniques, and methods for engaging communities in demographically complex settings.

Students participating in this class will walk away with the following:

  • Working knowledge of the theory and application of the Civic Design Framework
  • Ability to use the CD Framework to assess public engagement design
  • Ability to use the CD Framework to design public engagement
  • Ability to construct learning experiences to teach the CD Framework

Course Sections

Section 1: Public Engagement and Democracy [Weeks 1 through 4]

We begin with a discussion of democracy and its relationship to community/public engagement, as well as the challenge to public engagement in demographically complex settings. What do some of these demographically complex communities and places look like, and how does the complexity impact true collaboration and how we act as planners?

Next, we explore six critical public conversations, and the corresponding challenges, that the public needs to play in a democratic society. Throughout the semester, we will continue to discuss these issues and related questions: What does it mean to be a professional planner/designer who aspires to engage a community and be a democratic leader? How can one offer expert knowledge and also honor the expertise of the general public? What values underlie the various approaches to community engagement? How do we measure the success of a community engagement effort? A comparison of public engagement efforts in several cities will be used to explore this question.

The second half of this section explores eight design principles for developing inclusive community engagement processes. Next, we will conduct one-on-one conversations to assess the level of competency others have around the civic design principles. The goal of each of these conversations is to test the six conversation types and eight design principles against the demands of specific engagement opportunities. Also, the process will build participants’ fluency with the design principles. The session ends with a report out and a discussion of the findings.

Section 2: Learning Design [Weeks 5 through 7]

In this section, the class will be introduced to the Gather platform developed by the Goldin Institute. We will use the Gather pedagogical framework to develop teaching exercises for each of the design principles. The exercises will be informed by the one-on-one conversations, past class projects, and the work of students at Florida Gulf Coast University.

Section 3: Engagement Design [Weeks 8 through 11]

After spring break the class will focus on designing a public engagement process for one or more clients. Each design will consider the following questions:

  1. Which of the six roles introduced during the first part of the class should be included?
  2. Which three design principles should be prioritized to engage the broadest spectrum of the public?
  3. What activities and processes should be used in the engagement process?

The finished products will include a design brief for the client, a blog post on the design brief, and a personal reflection on the experience of creating the design brief. The class session will include lectures and guest speakers as well as time to work on your design brief. The last class of this section consists of the clients and class members, participating in an open review of the design briefs.

Conclusion [Week 12]

The final class session is dedicated to reflection on the entire course.


Civic Design Skill Assessment [Individual Effort]

Using the Civic Design Framework Grid, conduct a one-on-one interview with a person of your choice (we will develop criteria in the class). This assessment will ask people to rate their knowledge/skill for each of the 48 design challenges represented in the framework. Instructions for the exercise will be provided in class. [15% of grade]

Design Briefs [Team Effort]

The brief is a document that assists a specific client in the design of a public engagement effort. Each design will consider the following questions:

  1. Which of the six conversation types introduced during the first part of the class to include;
  2. Which three design principles should be prioritized to engage the broadest spectrum of the public; and
  3. What activities and processes to use in the engagement process?

The finished products will include a design brief for the client, a blog post on the design brief, and a personal reflection on the experience of creating the design brief. The brief includes exercises for learning about the different principles devised from the Learning Design products. [40% of grade]

Reflection Blog [Individual Effort]

Each participant will write a blog post reflecting on what they have taken from this class and advise for others interested in learning about a particular civic design principle. [15% of grade]

Workshops [Team Effort]

There will be 3 facilitation workshops. These will cover group decision making, process design, and meeting design. [15% of grade]

Other Requirements 

Students are expected to complete weekly readings, participate actively in class, lead one class discussion, and participate in workshops. [15% of grade].


Due to the COVID-19 pandemic restrictions, emergency academic procedures are in effect, imposing temporary changes in the regulations regarding grades. All grades will be assigned as follows:

  • PE reflects performance at any of the levels A, B, or C, under an Institute emergency closure.
  • NE indicates a performance at the level of D or F for which no record will appear on the external transcript.
  • IE indicates that a portion of the subject requirements has not been fulfilled, due to a major disruption of the Institute’s academic activities.

Academic Integrity and Support

In this course, I will hold you to the high standard of academic integrity expected of all students at the Institute. I do this for two reasons. First, it is essential to the learning process that you are the one doing the work. I have structured the assignments in this course to enable you to gain a mastery of the course material. Failing to do the work yourself will result in a lesser understanding of the content, and therefore a less meaningful education for you. Second, it is important that there be a level playing field for all students in this course and at the Institute so that the rigor and integrity of the Institute’s educational program is maintained. Violating the Academic Integrity policy in any way (e.g., plagiarism, unauthorized collaboration, cheating, etc.) will result in official Institute sanction. Possible sanctions include receiving a failing grade on the assignment or exam, being assigned a failing grade in the course, having a formal notation of disciplinary action placed on your MIT record, suspension from the Institute, and expulsion from the Institute for very serious cases.

Please review the Academic Integrity policy and related resources (e.g., working under pressure; how to paraphrase, summarize, and quote; etc.) and contact me if you have any questions about appropriate citation methods, the degree of collaboration that is permitted, or anything else related to the academic integrity of this course.


MIT values an inclusive environment. I hope to foster a sense of community in this classroom and consider this classroom to be a place where you will be treated with respect. I welcome individuals of all backgrounds, beliefs, ethnicities, national origins, gender identities, sexual orientations, religious and political affiliations – and other visible and nonvisible differences. All members of this class are expected to contribute to a respectful, welcoming, and inclusive environment for every other member of the class. If this standard is not being upheld, please feel free to speak with me.

Course Info

As Taught In
Spring 2020