ESD.36 | Fall 2012 | Graduate

System Project Management

Lecture Notes

SES # TOPICS
1

L1 Course Introduction (PDF)

Instructor, TA and Student Introductions, Course Objectives, Course Administration, Terms and Definitions, Course Framework.

2

L2 Critical Path Method (PDF)

CPM, Gantt Charts, Critical Path Identification, Focus on Parallel and Sequential Task Dependencies, Total Slack, Free Slack.

3 L3 Critical Chain Method: Project Crashing and its Consequences, Critical Chain Method, DSM to Critical Chain Linking, Application to U.S. Navy Shipyard Projects.
4

L4 Design Structure Matrix (DSM) (PDF)

Work Breakdown Structures (WBS), Introduction to Design Structure Matrices (DSM), Sequencing, Partitioning and Tearing.

Sample DSMs (XLSX)

5

L5 Managing Iterations with DSM (PDF)

Use of DSM’s in a Project Management Context, Sequential and Parallel Iteration Models, Process Analysis and Redesign.

6

L6 Introduction to Project Dynamics (PDF)

Introduction to System and Project Dynamics, “Soft” and “Hard” Tools, Causal Loop Diagrams, Cause-Effect Relationships, Stocks and Flows, Productivity and Quality.

7

L7 The Rework Cycle (PDF)

Causes of Project Dynamics, Key Concept: “The Rework Cycle”, Notion of Feedbacks and Knock-on Effects, Connection between CPM, DSM and System Dynamics.

8

L8 Project Dynamics Simulation (PDF)

Quantitative Modeling of Project Dynamics, Introduction to Vensim, Model Calibration and Parameter Estimation, Simulation Execution, Interpretation of Simulation Results.

9

L9 Probabilistic Scheduling (PDF - 1.7MB)

PERT, Probabilistic Scheduling, Beta Distributions for Task Durations, In-Class Experiment, Project Discrete Event Simulation, Monte Carlo Simulations with System Dynamics.

10

L10 Budgeting and Cost Control (PDF)

Resource consumption, cost and time, progress monitoring: perceived vs. real progress, Cost Schedule Status Reporting, Earned Value Management (EVM).

11

L11 Risk Management (PDF)

Identifying layers of risk in projects, Risk Identification, Tracking and Mitigation with Risk Register and Risk Matrix, Integrating Engineering, Financial, and Strategic Perspectives, Real options on projects, Real options in projects, NPV Analysis, IRR, Value at Risk and Gain (VARG curves). Practical examples: parking garage, communications satellites; oil field development.

12

L12 Project Strategic Issues (PDF)

How to proactively manage Project Dynamics, Initiation of Dynamics; De-scoping, Schedule Adjustments, Staffing Strategies, Staff and Schedule Dynamics, Variations on the Basic Rework Cycle.

13 Case 1: Construction Project. In this case we will discuss the challenges involved in managing large civil engineering, infrastructure and construction projects such as tunnels, bridges, airports etc.
14 Case 2: Aerospace Project. A guest lecturer will expose the challenges of large aerospace projects such as launch vehicle design, long duration space missions and the design and/or the operation of constellations of communications satellites.
15 Case 3: Software Project. A guest lecturer will discuss the peculiarities of managing software development projects, including subjects such as rapid prototyping versus waterfall, extreme programming, and the reasons why a large fraction of software projects fail.
16

L13 Project Dynamics Case Studies (PDF - 1.1MB)

Industrial Case Studies, Uses of System Dynamics Models in Practice for Project Preparation and Planning, Strategic vs. Operational Decisions, and for post-Project Litigation. Model Calibration with Data. Discuss Vensim Simulation Assignment.

17

L14 Humans and Projects (PDF)

Requirements for Project Managers, Personality Tests and Profiles (e.g. MBTI), Impact of Corporate Culture and Incentive Structures, Typical Project Manager Profiles (Class Survey Results.)

18 Case 4: Student Selected Project. Students will vote and select the fourth case study among a selected list.
19

L15 Organizations and Projects (PDF)

Influence, Matrix and Dedicated Project Organizations, Alignment of Task, Product and Organizational Architectures (DSM Overlap), IPTs.

20

L16 Complexity in Project Organizations

This lecture is based on Prof. Braha’s research in complex design and structure of product development and other social organizations.

21

L17 Managing International Projects

Impact of Globalization on Project Management, Model of International (Project) Management, Practical Aspects of Configuration, Coordination and Cooperation, Cultural Issues.

22

L18: Multi-Project Program Management (PDF - 1.8MB)

Multi-project resource management and conflicts, queuing and resource prioritization, principles of program management, contrasting roles and responsibilities of project and program managers.

23

L19 Guest Lecture on Project Management Resources (PDF - 2.9MB)

Overview of Project Management Software tools, online, distributed PM environments, Integrated Concurrent Engineering (ICE) environments, Project Management Institute (PMI), Project Management Standards and Certifications.

24 Project Presentation (Part 1)—formal class presentations by student SPM project teams (approximately 20 minutes per team, including Q&A session.)
25 Project Presentation (Part 2)—formal class presentations by student SPM project teams (approximately 20 minutes per team, including Q&A session.)
26

L20 Class Summary—Success Factors (PDF)

Summarize Class Content, Review Learning Objectives, Present Student Survey Results, Discuss strategic, tactical and operational factors that have influenced project success and failure in the past, class evaluation.

CASE 1

HBS Case: 9–396–311, BAE Automated Systems (A): Denver International Airport Baggage-Handling System describes the events surrounding the construction of the BAE baggage-handling system at the Denver International Airport. It looks specifically at project management, including decisions regarding budget, scheduling, and the overall management structure. Also examines the airport’s attempt to work with a great number of outside contractors, including BAE, and coordinate them into a productive whole, while under considerable political pressures. Approaches the project from the point of view of BAE’s management, which struggles to fulfill its contract, work well with project management and other contractors, and deal with supply, scheduling, and engineering difficulties. Setting: Denver, CO; Construction industry; Engineering; 365 employees; 1989–1994.

Alternatively, we will discuss a “live” case based on BP’s emerging wind energy portfolio in North America.

CASE 2

HBS Case: 9–601–040, The Rise and Fall of Iridium Examines the history of Iridium Communications, a provider of mobile satellite services. Discusses the genesis of Iridium’s technical design, and then follows the venture through various stages of development. Describes Iridium’s attempts to build a subscriber base after the launch of commercial service, ending with the company’s filing for Chapter 11 in 1999.

CASE 3

HBS Case: 9–602–086, Microsoft.NET Set in the summer of 2000, following the unveiling of Microsoft’s .NET initiative to the public. Three of the key figures in .NET’s development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges they face include the retirement of a key executive sponsor and the need to make major changes across many of Microsoft’s core products. The protagonists must come up with a process and an organizational structure to keep the initiative moving forward. Setting: Global; Software industry; $22.9 billion revenues; 14,000 employees; 2000. (Alternatively: Microsoft Office 2000 case)

Course Info

As Taught In
Fall 2012
Level
Learning Resource Types
Lecture Notes
Projects with Examples
Design Assignments