Study Materials

Guides

Strategy Checklist (PDF)

Finding the Right Words: Essential Gambits for Interpersonal Feedback (PDF) (Courtesy of Jane Dunphy. Used with permission.)

Proofreader's Marks (PDF)

Cover Letter Formula (PDF)

Letters of Transmittal and Executive Summaries (PDF) (Courtesy of JoAnne Yates. Used with permission.)

Power Proofreading (PDF) (Courtesy of Jane Dunphy. Used with Permission.)

Interactive Presentation: The Role of the Audience (PDF) (Courtesy of Jane Dunphy. Used with permission.)

Nonverbal Communication Variables (PDF) from 21F.019 Communicating Across Cultures

Rubrics

Professional Writing (PDF)

Professional Presentations (PDF)

Examples

Persuasive Communication: "Alderman" E-mail (PDF)

Tone: "Dewey Library" Letters (PDF)

Exercises

Listening Exercise (PDF)

"Craigstone Corporation" Persuasion Exercise (PDF) (Courtesy of JoAnne Yates. Used with permission.)

Strategic Interviewing Exercise (PDF) (Courtesy of Jane Dunphy. Used with permission.)

"Electronic Communication: Creating a Policy" (PDF)

"The CEO World Tour" Cross-Cultural Communication Exercise (PDF)

"Some Questions to Ask about Culture" (PDF) from 21F.019 Communicating Across Cultures

Feedback Forms and Worksheets

Presentation with Q&A Feedback Form (PDF)

Interactive Presentation Feedback Form (PDF)

Persuasive Cover Letter Worksheet (PDF)

Persuasive Cover Letter Feedback Form (PDF)

Setting Team Ground Rules Worksheet (PDF)

Team Progress Report Feedback Form (PDF)

Team Presentation Feedback Form (PDF)

Team Presentation (Individual Component) Feedback Form (PDF)

Report Feedback Form (PDF)

Course Info

Learning Resource Types

notes Lecture Notes
assignment Presentation Assignments
assignment Written Assignments
co_present Instructor Insights