15-764s04-th.jpg
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15-764s04-th.jpg
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Outside of a factory building with smokestacks.
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By focusing their operations directly on customers, some manufacturing businesses have gained competitive advantages. (Image courtesy of Ede Bittle, EDE.DESiGN.)
![Outside of a factory building with smokestacks.](/courses/15-764-the-theory-of-operations-management-spring-2004/c879259fa7653bfc7c2ef83012187f37_15-764s04-th.jpg)
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Spring
2004
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