Lecture Notes
lec18_chaisemartin.pdf
Description:
Slides for lecture presentation. Presentation courtesy of Adrien de Chaisemartin. This summary presentation is based on: Bitran, Gabriel, P. Rocha e Oliveira, and A. Schilkrut. “Managing Customer Relationships Through Price and Service Quality.” Cambridge, MA: MIT Sloan School of Management, 2003.
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Lecture Notes
pdf
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lec18_chaisemartin.pdf
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Spring
2004
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notes
Lecture Notes