15.904 | Fall 2005 | Graduate

Strategic Management II

Lecture Notes

dm_csstd_dmk2_2b.pdf

Description:

This resource discusses customer segmentation and its main characteristics (tier 1 ? exclusive partner, tier 2 ? strategic integrated partner, tier 3 ? project solution seeker, tier 4 ? body shoppers), and customer value proposotion.

Resource Type:
Lecture Notes
pdf
415 kB
dm_csstd_dmk2_2b.pdf

Course Info

Instructor
As Taught In
Fall 2005
Level
Learning Resource Types
Lecture Notes