In the following table are the required and optional readings, as well as cases, for each class session. Over January prior to the course’s start, students are required to read one book from the list of selected books on global health, healthcare in low-resource settings, and related policy contexts (PDF).

1 S1

Required Readings

Karnani, Aneel, Bernard Garrette, et al. “Better Vision for the Poor.” Stanford Social Innovation Review, Spring 2011, 66–71.

Fred Hollows Foundation, IAPB, and Australian Government. “Eye health: Building a vision for health systems and partnerships.” (PDF) 2012.


Required Readings

Yadav, Prashant, Orla Stapleton, et al. “Learning from Coca-Cola.” Stanford Social Innovation Review, Winter 2013, 51–5.

Sinha, Sidhartha R, and Michele Barry. “[Health Technologies and Innovation in the Global Health Arena]( 10.1056/NEJMp1108040).” The New England Journal of Medicine 365 (2011): 779–82.

Rhatigan, Joseph, Sachin Jain, et al. [Applying the Care Delivery Value Chain: HIV/AIDS Care in Resource Poor Settings]( Files/09-093.pdf). Harvard Business School Case. Harvard Business School Publishing. Case: 09-093, February 12, 2009.

Porter, Michael E. “Value-Based Health Care Delivery.” Annals of Surgery 248, no. 4 (2008): 503–9.

Optional Readings

Malkin, Robert A. “Design of Health Care Technologies for the Developing World.” The Annual Review of Biomedical Engineering 9 (2007): 567–87.

Blaya, Joaquin A., Hamish S. F. Fraser, et al. “E-Health Technologies Show Promise in Developing Countries.” Health Affairs (2010): 244–51.

Peterson, Kyle, Samuel Kim, et al. “Competing by Saving Lives: How Pharmaceutical and Medical Device Companies Create Shared Value in Global Health.” (PDF - 2.4 MB) FSG Report (2012).

2 S3

Required Readings

Berwick, Donald M. “A User’s Manual for the IOM’s ‘Quality Chasm’ Report.” Health Affairs 21, no. 3 (2002): 80–90.

The IWG Taskforce on Sustainable Business Models. “Fostering Healthy Businesses: Delivering Innovations in Maternal and Child Health.” (PDF) Innovation Working Group Report (2012).

Optional Readings

Walraven, Gijs, Semira Manaseki-Holland, et al. “Improving Maternal and Child Health In Difficult Environments: The Case for ‘Cross-Border’ Health Care.” PloS Medicine 6, no. 1 (2009): 17–21.

International Initiative for Impact Evaluation. “Access to health: How to reduce child and maternal mortality?Enduring Questions Brief 14 (2010).

Nieburg, Phillip. “Improving Maternal Mortality and Other Aspects of Women’s Health.” Report of the Center for Strategic and International Studies Global Health Policy Center (2012).



Rajaram, Kumar, Sonia Benavides, et al. “Nairobi District Hospital.” UCLA/Johnson & Johnson Management Development Institute and the UCLA Anderson School of Management Case, 2010.

Required Readings

Ramdas, Kamalini, Elizabeth Teisberg, et al. “Four Ways to Reinvent Service Delivery.” Harvard Business Review, December 2012.

Graban, Mark, Kai Nexus, et al. “Feel Human Again.” Six Sigma Forum Magazine, November 2012, 16–20.

Dasu, Sriram, and Richard B. Chase. “Designing the Soft Side of Customer Service.” MIT Sloan Management Review, October 2010, 33–9.

Optional Readings

Duncan, Allan K., and Margaret A. Breslin. “Innovating health care delivery: The design of health services.” Journal of Business Strategy 30, no. 2/3 (2009): 13–20.

Gawande, Atul. “The Checklist.” The New Yorker, December 2007.

Rajaram, Kumar. “Fundamentals of Operations Management for HIV/AIDS Health Care Organizations.” Decisions, Operations and Technology Management Area UCLA Anderson School of Management Working Paper, 2006.

3 S5


Chandrasekhar, R., and Murray Bryant. “Apollo Hospitals Enterprise Ltd.: Clinical Scorecard.” Richard Ivey School of Business Case. Harvard Business School Publishing. Case: 9–W11–275, August 9, 2011.

Optional Readings

Maru, Duncan Smith-Rohrberg, Aditya Sharma, et al. “Global Health Delivery 2.0: Using open-access technologies for transparency and operations research.” PLoS Medicine 6, no. 12 (2009): e100015.

Brest, Paul. “Risky Business.” Stanford Social Innovation Review, Summer 2012, 16–9.

Agarwal, Ritu, and Peter Weill. “The Benefits of Combining Data with Empathy.” MIT Sloan Management Review, September 2012, 35–41.

4 S6


Ashraf, Nava, and Natalie Kindred. “Community Health Workers in Zambia: Incentive Design and Management.” Harvard Business School Case. Harvard Business School Publishing. Case: 9–910–030, March 2, 2010.

Required Reading

The Economist. “The Future of Medicine: Squeezing out the Doctor.” The Economist, June 2, 2012.


Required Readings

Fisman, Ray. “In Defense of Middle Management.”, October 13, 2010.

Ruxin, Josh. “Doctors without Orders: To Improve Global Health, What we Need isn’t just Bill Gates’ Billions, but Microsoft’s Managers.” Democracy 9 (2008): 32–43.

McLaughlin, Michael. “The Worst Thing About Best Practices.” The Conference Board Review, July 2010, 53–4.

Bloom, Nicholas, Rebecca Homkes, et al. “Why good practices really matter in healthcare.” Vox, December 17, 2010.

Optional Readings

Bloom, Nicholas, Benn Eifert, et al. “Does Management Matter? Evidence from India.” NBER Working Paper no. 16658, 2012.

Duflo, Annie, and Dean Karlan. “Can Management Consulting Help Small Firms Grow?Stanford Social Innovation Review, Summer 2012, 7–8.

Bloom, Nicholas, Raffaella Sadun, et al. “Does Management Really Work?Harvard Business Review, November 2012, 3–7.

Dwyer, Joseph, Sylvia Vriesendorp, et al. “An Urgent Call to Professionalize Leadership and Management in Health Care Worldwide.” (PDF) Management Science for Health Occasional Paper, no. 4 (2006).

5 S8


Indu, P., and Vivek Gupta. “[Living Goods: Developing a sustainable business model to provide healthcare services in Uganda]( Ethics/BECG104.htm).” IBS Center for Management Research Case. Case: BECG104, 2009.

Required Reading

Bertini, Marco, and John T. Gourville. “Pricing to Create Shared Value.” Harvard Business Review, June 2012, 2–10.

Optional Readings

Lehr, David. “Microfranchising at the Base of the Pyramid.” (PDF) Acumen Fund Working paper, 2008.

Dawar, Niraj, and Amitava Chattopadhyay. “Rethinking Marketing Programs for Emerging Markets.” Long Range Planning 35, no. 5 (2002): 457–74.



Gulati, Shilpa, Gopal Pai, et al. “Catch a Falling Star: Sustainable Financing for a BoP Hospital.” William Davidson Institute Case. GlobaLens, University of Michigan. Case: 1–429–173, May 2011.

6 S10


Cassleman, Paul, Burt LaFountain, et al. “Empowering Lives in Kenya: The Chebaiywa Clinic.” (PDF) MIT Sloan School of Management case. MIT Sloan School of Management. Case: 09–094, August 13, 2009.

Optional reading

Rangan, V. Kasturi. “Lofty Missions, Down-to-Earth Plans.” Harvard Business Review, March 2004.

  S11 No assigned readings
7   No assigned readings; students are on-site in Africa or South Asia
8   No assigned readings; students are on-site in Africa or South Asia
9 S12 No assigned readings
10 S13

Required Readings

Farmer, Paul, and Jim Y. Kim. “Surgery and Global Health: A View from Beyond the OR.” World Journal of Surgery 32, no. 4 (2008): 533–6_._

Bae, Jin Yung, Reinou S. Groen, et al. “Surgery as a public health intervention: common misconceptions versus the truth.” (PDF) Bulletin of the World Health Organization 89_,_ no. 395 (2011).

Li, Shirley, Rachna Pande, et al. “SmileTrain: What’s next when mission is accomplished?” Business models for global health: Smile Train Report (2010).

———. “SmileTrain India: Assessment and Vision.” (PDF) Presentation for board of directors, December 2, 2010.

 Dubner, Stephen J, and Steven D Levitt. “Bottom-Line Philanthropy.” New York Times, March 9, 2008.

Optional Readings

Debas, Haile T., Richard Gosselin, and Colin McCord. “Surgery.” Chapter 67 in Disease Control Priorities in Developing Countries. 2nd ed. Edited by Dean T. Jamison, Joel G. Breman, and Anthony R. Measham. World Bank Publications, 2006. ISBN: 9780821361795. [Preview with Google Books]. 

asg. “Smile Pinki.” August 18, 2009. Vimeo.

11 S14

Required Readings

Crutchfield, Leslie, and Heather McLeod-Grant. “Local Forces for Good.” Stanford Social Innovation Review, Summer 2012, 36–41.

Hartigan, Pamela, and Charmian Love. “The Power of Unreasonable Teams.” Stanford Social Innovation Review, Winter 2013, 19–20.

Seelos, Christian, and Johanna Mair. “Innovation is Not the Holy Grail.” Stanford Social Innovation Review, Fall 2012, 45–9.

Davenport, Thomas. “The Wisdom of Your In-House Crowd.” Harvard Business Review, May 2012.

Spreitzer, Gretchen, and Christine Porath. “Creating Sustainable Performance.” Harvard Business Review, January-February 2012.

Wales, Jane. “Framing the issue.” Sponsored Supplement to Stanford Social Innovation Review Advancing Evaluation Practices in Philanthropy, Summer 2012.

12 S15

Required Readings

Onie, Rebecca, Paul Farmer, et al. “Realigning health with care: Lessons in delivering more with less.” Stanford Social Innovation Review, Summer 2012.

Health Policy Brief: Patient Engagement.” Health Affairs, February 14, 2013.

World Economic Forum, and McKinsey & Company. “Sustainable Health Systems: Visions, Strategies, Critical Uncertainties and Scenarios: A Report from the World Economic Forum.” (PDF) January, 2013.

13 S16

Required Readings

Acumen Fund. “Ten Things We Learned About Tackling Global Poverty.” 2012.

Course Info

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