15.S07 | Spring 2013 | Graduate
GlobalHealth Lab
Unjani Clinic

MIT15_S07S13_unjani.jpg

Alt text:
Patients sitting outside of a clinic.
Caption:
During their visit, the team observed six clinics and conducted over 80 interviews with competitors, Unjani nurses and staff, customers, and consumers. The team outlined standardized marketing models, partnerships, and nurse-designed training materials with the hopes that they will ensure quality of customer experience and a consistent value proposition.
Credit:
Photograph courtesy of Korn Chinsawananon, Kari Hodges, Sora Bae Kim, and Nicholas Sze. Used with permission.
Patients sitting outside of a clinic.
Course Info
Instructor
As Taught In
Spring 2013
Level
Learning Resource Types
notes Lecture Notes
group_work Projects with Examples
co_present Instructor Insights