‘Artificial intelligence and machine learning in financial services’ Financial Stability Board (November 1, 2017) (Pages 3–23, Executive Summary & Sections 1–3)
‘The Growing Impact of AI in Financial Services: Six Examples’ Arthur Bachinskiy, Medium (February 21 2019)
Study Questions / Issues to Prepare
- What are artificial intelligence, machine learning, and deep learning? How do these enhanced tools of pattern recognition and decision making relate to financial services?
- What is natural language possessing? How has it already enhanced user interfaces (UI) and user experiences (UX) in finance? How might chatbots, conversational interfaces and voice assistants transform UI & UX in the future?
- What sectors within the financial services sector has seen the most adoption of AI & machine learning? How can it be used to enhance compliance systems, customer interfaces, risk management, underwriting and investment strategies?