Course Description
The doctoral seminar 15.764 focuses on theoretical work for studying operations planning and control problems. This term’s special topic, “Customer-Driven Operations,” considers how a number of companies have succeeded in focusing their operation systems on the customer. The class reviews the …
The doctoral seminar 15.764 focuses on theoretical work for studying operations planning and control problems. This term’s special topic, “Customer-Driven Operations,” considers how a number of companies have succeeded in focusing their operation systems on the customer. The class reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies. Students will read and present research papers on topics such as distribution systems, short life-cycle product management, and forecast evolution models.
This MIT OpenCourseWare site is dedicated to the memory of Bhuwan Singh, a member of the class.
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![Outside of a factory building with smokestacks.](/courses/15-764-the-theory-of-operations-management-spring-2004/73262d492c99b4d23f2ee3236b99c42e_15-764s04.jpg)