- Capture attention and interest in your initial contact (email/phone)
- Introduce yourself (e.g. “I’m an MIT undergraduate student working on a class project…”)
- Be transparent and explicit about the purpose of the communication and the interview
- Why are you contacting this person?
- If sending an email, the subject line should indicate the purpose of the communication
- Why do you want to interview them?
- “I want to learn about you and your work…”
- Why are you contacting this person?
- Why should this person take the time to respond?
- Share what you hope to gain from the interview
- Describe what you plan to do with the information provided
- When do you need to meet?
- Be specific with the deadline!
- This deadline should be well in advance of your assignment due date
- Be specific with the deadline!
- How long will the interview take?
- Be specific or provide an approximate range (e.g. 20-30min)
- Where will the interview take place?
- Be flexible with the location: what works best for the interviewee?
- Prepare targeted and open-ended questions
- Focus on the person’s experiences
- Resist the temptation to offer solutions
- Prioritize your questions, as you will likely not be able to ask them all
- Record the interview (audio), if possible, but ask for the interviewee’s permission
- If you don’t yet have a photograph of the person, ask them for one, or take one
- You can be creative: think back to the pic of the astronomer tying his shoe
- Focus on the person’s experiences
- Plan to improvise
- Ask “why?” after brief answers
- Ask follow-up questions when you’re curious to learn more
- Ask for explanations when you do not understand an answer
- Listening to the way in which they explain their work to others is likely valuable for your profile article
- Don’t be afraid to go off script
- Enjoy the conversation
- Be gracious and kind
- Time is precious, they’ve given you a gift
- Reiterate the impact of their help
- This person might be a helpful contact in the future
- Have FUN
- Interviewing strangers is an adventure of discovery!
Generate a list of questions to ask the interviewee(s) in order to learn more about their experience. Write down as many questions as you can.